# BuildOps

> Source: https://dispatchmath.com/buildops

Summary

BuildOps is field service software for commercial contractors that joins scheduling and dispatch, a technician app, maintenance agreements, projects, invoicing and financial reporting in one platform. An AI layer called OpsAI is built into dispatch, field notes, purchasing and billing.

- Price: Price on request
- Open source: No
- Category: [HVAC](https://dispatchmath.com/category/hvac)

![Screenshot of BuildOps](https://dispatchmath.com/img/1280/screenshots/buildops.webp) [Captured](#media-full)30 October 2026 · dispatchmath.com

![Screenshot of BuildOps](https://dispatchmath.com/img/1920/screenshots/buildops.webp)[×](#media)

[Visit BuildOps](https://dispatchmath.com/go/buildops) [Alternatives](https://dispatchmath.com/buildops/alternatives)

What we checked

- Pages last read: 14 November 2026
- AI answers: Named in 3 of 56 Buyer questions, November 2026

[How we check](https://dispatchmath.com/methodology) [Editorial policy](https://dispatchmath.com/editorial-policy#not-for-sale)

## BuildOps price and terms

### Terms

- Sign up without sales: No

[![BuildOps](https://dispatchmath.com/img/1024/screenshots/buildops/pricing.webp)](https://dispatchmath.com/img/1920/screenshots/buildops/pricing.webp)

Pricing page, captured 30 October 2026

[buildops.com/pricing](https://buildops.com/pricing), checked 2 November 2026

## What we checked on BuildOps

Yes Partly No

What it costs your crew Yes

### Quote only

BuildOps publishes tailored proposal pricing after discovery rather than a public subscription rate card.

> No two shops run the same way. That's why BuildOps pricing is built around your crew size, your trades, and what you actually need, so your…

Pricing page hero, under 'Personalized Pricing for Your Shop', above the 'Pricing Request for BuildOps' form [buildops.com/pricing](https://buildops.com/pricing) Checked 2 November 2026

What it costs your crew Yes

### What the price is based on

The terms of service price the subscription per licensed user each month, with a minimum number of users agreed for the whole subscription term in the order.

> Customer may add users above the User Floor at the monthly per-user price above on a prorated basis for the rest of the Subscription Term.

Terms of Service, section 10 Commercial Terms, d) Licensed User Minimum [buildops.com/terms-of-service](https://buildops.com/terms-of-service) Checked 2 November 2026

What it costs your crew Yes

### Adding a user

Adding a technician costs the per-user monthly price in your order, prorated to the end of the term; the user count can never drop below the agreed minimum, and each addition raises that minimum.

> Customer may not reduce the number of Licensed Users below the User Floor during the Subscription Term. Customer may add users above the User Floor…

Terms of Service, section 10 Commercial Terms, d) Licensed User Minimum [buildops.com/terms-of-service](https://buildops.com/terms-of-service) Checked 2 November 2026

What it costs your crew Yes

### Card processing rate

Payments+ has no monthly fee and charges per transaction: 2.9% + $0.30 for cards (3.25% + $0.30 for Amex) and 1% capped at $10 for bank transfers, processed by Payabli, with an option to pass fees to customers. The site does not say whether its processing is required.

> Absorb Fees (Both) - 2.9% + $0.30 per transaction for card (3.25% + $0.30 for AMEX), and 1% (capped @ $10) per transaction for ACH.

Payments page FAQ, 'What does BuildOps Payments+ cost, and can I pass fees to customers?' [buildops.com/features/payments](https://buildops.com/features/payments) Checked 2 November 2026

The trades it is built for Yes

### HVAC

BuildOps maintains dedicated commercial pages for HVAC, plumbing, and electrical contractors and their operational workflows.

> For commercial contractors running HVAC, electrical, plumbing, refrigeration, or fire and life safety, BuildOps is the only field service app that's…

Mobile app page FAQ, 'What is the best field service app for commercial contractors?' [buildops.com/platform/technician-mobile…](https://buildops.com/platform/technician-mobile-app) Checked 2 November 2026

The trades it is built for Yes

### Plumbing

BuildOps maintains dedicated commercial pages for HVAC, plumbing, and electrical contractors and their operational workflows.

On the page: Mobile app page FAQ, 'What is the best field service app for commercial contractors?'

Mobile app page FAQ, 'What is the best field service app for commercial contractors?' [buildops.com/platform/technician-mobile…](https://buildops.com/platform/technician-mobile-app) Checked 2 November 2026

The trades it is built for Yes

### Electrical

BuildOps maintains dedicated commercial pages for HVAC, plumbing, and electrical contractors and their operational workflows.

On the page: Mobile app page FAQ, 'What is the best field service app for commercial contractors?'

Mobile app page FAQ, 'What is the best field service app for commercial contractors?' [buildops.com/platform/technician-mobile…](https://buildops.com/platform/technician-mobile-app) Checked 2 November 2026

The trades it is built for Yes

### Features for one trade

BuildOps offers HVAC-specific asset refrigerant logging using digital forms and inventory items.

> Log refrigerant type and amount at the asset level using digital forms and inventory items — so your records live in the system, not on a clipboard.

HVAC/Mechanical page, 'Asset history at your fingertips' solution [buildops.com/industries/hvac](https://buildops.com/industries/hvac) Checked 2 November 2026

Running the day Yes

### Schedule and calendar

The drag-and-drop board schedules field staff and gives AI-ranked suggestions for assignment.

> Drag-and-drop board with AI-ranked tech suggestions built in.

Scheduling page, 'THE DISPATCHER' role card [buildops.com/features/schedule-dispatch](https://buildops.com/features/schedule-dispatch) Checked 2 November 2026

Running the day Yes

### Technician app

The technician application puts job details, asset history, time tracking, quotes, and invoices on-site.

> BuildOps gives techs everything they need on-site: work orders, asset history, time tracking, quoting, and invoicing.

Technician mobile app page hero [buildops.com/platform/technician-mobile…](https://buildops.com/platform/technician-mobile-app) Checked 2 November 2026

Running the day Partly

### Route planning

Distance-based matching reduces unnecessary driving, while the vendor does not state stop-sequence optimization.

> AI assists every dispatch decision: suggesting the best tech, building tomorrow's plan, and reducing unnecessary drive time with distance-based…

Smart Dispatch feature [buildops.com/features/schedule-dispatch](https://buildops.com/features/schedule-dispatch) Checked 29 October 2026

Running the day Partly

### Where the trucks are

Live truck locations on the dispatch map come from Fleet+, run by Azuga and updated every 60 seconds, which BuildOps presents as a separate module rather than part of the core product.

> Fleet+ connects live GPS tracking, geofenced timecards, and fleet safety tools to your operations, so nothing runs off the radar.

Fleet+ page hero [buildops.com/features/fleet](https://buildops.com/features/fleet) Checked 2 November 2026

Running the day Yes

### Maintenance plans and recurring jobs

Maintenance agreements can generate recurring visits automatically and report agreement revenue, cost, and margin.

> Define service frequency once inside the agreement. BuildOps generates recurring visits, assigns qualified techs, and tracks completion rates across…

Preventive maintenance page, 'AUTO-GENERATED VISIT SCHEDULES' feature [buildops.com/features/preventative-main…](https://buildops.com/features/preventative-maintenance) Checked 2 November 2026

Running the day Yes

### Checklists, photos and signatures

Field crews can complete daily reports, capture photos, and fill digital forms without connectivity.

> Complete work orders, collect signatures, access site plans and manuals from the truck or the roof.

Technician mobile app page, 'FIELD EXECUTION' card [buildops.com/platform/technician-mobile…](https://buildops.com/platform/technician-mobile-app) Checked 2 November 2026

Running the day Yes

### Works without signal

Field crews can complete reports, capture photos, and fill forms offline before synchronizing after reconnection.

> Yes. BuildOps saves all data locally, even in basements, on rooftops, or in dead zones. Everything syncs to the office the moment your tech…

Mobile app page FAQ, 'Does the BuildOps technician app work offline in the field?' [buildops.com/platform/technician-mobile…](https://buildops.com/platform/technician-mobile-app) Checked 2 November 2026

Quotes and getting paid Yes

### Quotes and estimates

Quotes can be built in the field or the office. Customers approve them with a signature, and an approved quote becomes a scheduled job or project in one click. The office can also see when a customer opens a quote.

> Techs create quotes on-site with auto-filled job and property details. The office refines and sends. Customers approve with a signature, no delays.

Quote to contract page, 'QUOTE FROM FIELD OR OFFICE' feature [buildops.com/features/quote-to-contract](https://buildops.com/features/quote-to-contract) Checked 2 November 2026

Quotes and getting paid Yes

### Price book and options

Quotes draw labor, materials and equipment from a built-in pricebook and support several versions of a quote. The site does not describe good, better and best options shown side by side.

> BuildOps quoting includes a pricebook with labor, materials, and equipment pricing, multi-version quoting with direct version editing, internal…

Quote to contract page FAQ, 'What quoting features does BuildOps offer that are useful for commercial contractors?' [buildops.com/features/quote-to-contract](https://buildops.com/features/quote-to-contract) Checked 2 November 2026

Quotes and getting paid Yes

### Invoices

BuildOps creates invoices from field time, materials, photos, and job notes, including mobile sending.

> Every invoice pulls time, parts, and job notes from the field automatically. Nothing gets left blank.

Invoicing page, 'Job-backed invoicing' card [buildops.com/features/invoicing](https://buildops.com/features/invoicing) Checked 2 November 2026

Quotes and getting paid Yes

### Card and bank payments

Through Payments+, customers pay by card or bank transfer from a Pay Now link on emailed invoices, and technicians can take card or bank transfer payments on the job in the mobile app.

> Yes. Techs collect card or ACH payments on-site via the BuildOps mobile app. The payment links to the invoice and appears in the office instantly

Payments page FAQ, 'Can my techs collect payments from the field using BuildOps Payments+?' [buildops.com/features/payments](https://buildops.com/features/payments) Checked 2 November 2026

Quotes and getting paid No

### Fast payouts

No same-day or next-day payout is offered. Card payments reach the bank in two business days and bank transfers in three to five, with batches closing daily at 5 PM ET.

> Card payments deposit in two business days. ACH settles in three to five. Batches close daily at 5 PM ET

Payments page FAQ, 'How quickly do funds hit my bank account in BuildOps Payments+?' [buildops.com/features/payments](https://buildops.com/features/payments) Checked 2 November 2026

Quotes and getting paid Yes

### Parts and inventory

The product reports on-hand, reserved, and low-stock inventory status across every location.

> Techs see what's been logged on their truck before they head out right from the app. Spot a gap? Request from the warehouse before the first job…

Purchasing and inventory page, 'What's on the truck' card [buildops.com/features/purchasing-invent…](https://buildops.com/features/purchasing-inventory) Checked 2 November 2026

The office and your customers Yes

### Timesheets

Approved timesheets are prepared for payroll export after bulk overtime rules are applied.

> Techs and crew clock in on-site and log time to jobs and projects, right from the mobile app.

Time tracking page, 'MOBILE TIME ENTRY' feature [buildops.com/features/time-tracking](https://buildops.com/features/time-tracking) Checked 2 November 2026

The office and your customers Yes

### Leads and follow-ups

CRM+ adds a visual board of deals by stage with activity logging and overdue follow-up flags, and quote tracking shows when a customer has read a quote so you can follow up.

> Log every call, email, and meeting in one place. Filter by status, spot overdue follow-ups, and keep your pipeline moving.

CRM+ page, 'Activity tracking' card [buildops.com/features/crm](https://buildops.com/features/crm) Checked 2 November 2026

The office and your customers Yes

### Several locations

BuildOps pitches one system across branches and entities for larger contractors, with reports by branch and the same maintenance workflows in every branch.

> You need one operating system that connects every branch, every crew, and every dollar so leadership sees the truth and the field moves faster.

Enterprise page hero [buildops.com/enterprise](https://buildops.com/enterprise) Checked 2 November 2026

The office and your customers Yes

### Job costing and reports

Logged hours attach to jobs and cost codes, making labor cost information visible to office staff.

> Track cost, margin, labor burn, and billing progress right inside the job before you send the invoice.

Reporting page, 'JOB HEALTH' card [buildops.com/platform/reporting-analyti…](https://buildops.com/platform/reporting-analytics) Checked 2 November 2026

What the AI does Yes

### AI features

OpsAI flags unbilled jobs, writes invoice summaries, and supports dispatch decisions inside the product.

> OpsAI is live and in production today. Contractors are using it now across dispatch, field documentation, asset capture, invoicing, and payment…

Scheduling page FAQ, 'How do commercial field service teams automate operations with OpsAI?' [buildops.com/features/schedule-dispatch](https://buildops.com/features/schedule-dispatch) Checked 2 November 2026

What it connects to Yes

### QuickBooks Online

BuildOps documents direct QuickBooks Online and Desktop integration for contractor financial-management workflows.

> BuildOps integrates directly with QuickBooks online or desktop to simplify financial management.

QuickBooks integration page, 'Effortless financial management' section [buildops.com/platform/integrations/quic…](https://buildops.com/platform/integrations/quickbooks-online) Checked 2 November 2026

Where it is sold Yes

### Australia

Nothing was found about the UK or Australia.

> Fees are invoiced as described in the Order and are in US dollars.

Terms of Service, section 10 Commercial Terms, b) Fees [buildops.com/terms-of-service](https://buildops.com/terms-of-service) Checked 2 November 2026

Trying it, starting and getting help No

### Sign up without a sales call

BuildOps cannot be bought online. Every call to action is a demo or a pricing request, and the subscription starts from an Order both parties sign, followed by a guided implementation.

> These Terms of Service (“ToS”) are between BuildOps, Inc. (“BuildOps”) and the customer identified on the Order (“Customer”) and applies to all…

Terms of Service, opening paragraph [buildops.com/terms-of-service](https://buildops.com/terms-of-service) Checked 2 November 2026

Trying it, starting and getting help Yes

### Help getting set up

BuildOps says its implementation team provides hands-on help when bringing the QuickBooks connection live.

> Every implementation includes ERP integration setup and validation — QuickBooks, Sage Intacct, NetSuite, Spectrum, or Vista.

Implementation page, 'Your ERP is part of the plan from day one' section [buildops.com/implementation-process](https://buildops.com/implementation-process) Checked 2 November 2026

Trying it, starting and getting help Partly

### Contract and cancelling

Each signed Order sets a fixed subscription term, and you cannot cut users below the agreed minimum during that term. Fees are non-refundable. The site does not say whether monthly terms exist or how to cancel.

> The number of Licensed Users specified above represents the minimum quantity for the applicable Subscription Term (the "User Floor"). Customer may…

Terms of Service, section 10 Commercial Terms, d) Licensed User Minimum [buildops.com/terms-of-service](https://buildops.com/terms-of-service) Checked 2 November 2026

Trying it, starting and getting help Yes

### Support

Support is available around the clock by phone, by email and inside the web app. Training and onboarding fall outside the support scope.

> Customer can contact support by: +1 323 487 8882 support@buildops.com on web app Support Hours: 24/7/365

Support Policy, section 3 Support Contact and Hours [buildops.com/support-policy](https://buildops.com/support-policy) Checked 2 November 2026

Trying it, starting and getting help Yes

### Getting your data out

Your data is available for export after the subscription ends, but only if you ask in writing within 30 days. After that BuildOps no longer has to keep it.

> BuildOps will make Customer Data available to Customer for export as long as BuildOps receives written notice within thirty (30) days after the…

Terms of Service, section 5 d) Data Export [buildops.com/terms-of-service](https://buildops.com/terms-of-service) Checked 2 November 2026

## BuildOps alternatives

[All 9 alternatives](https://dispatchmath.com/buildops/alternatives)

- [Service Fusion](https://dispatchmath.com/service-fusion) · Field service software with unlimited users on every plan and QuickBooks Online or Desktop sync from the base plan. · On quote Checked 12 Nov · [Visit](https://dispatchmath.com/go/service-fusion)
- [FieldPulse](https://dispatchmath.com/fieldpulse) · All-in-one field service platform for trade businesses, priced per user on a custom quote. · On quote Checked 27 Oct · [Visit](https://dispatchmath.com/go/fieldpulse)
- [ServiceCore](https://dispatchmath.com/servicecore) · Dispatch, routing, unit inventory and batch billing built for portable toilet, septic, grease and dumpster haulers. · On quote Checked 5 Nov · [Visit](https://dispatchmath.com/go/servicecore)
- 6 more alternatives · 3 of the 9 publish a price. · [See all 9](https://dispatchmath.com/buildops/alternatives)
  - [FieldCamp](https://dispatchmath.com/fieldcamp) On quote AI-native field service suite with a built-in AI receptionist and dispatcher, sold only by quote.
  - [ServiceTitan](https://dispatchmath.com/servicetitan) On quote All-in-one field service platform for residential and commercial trade contractors, priced per technician on quote.
  - [WEX Field Service Management](https://dispatchmath.com/wex-fsm) From $69 a month All-in-one scheduling, dispatch, proposals and payments software for home service contractors.
  - [CLIP](https://dispatchmath.com/clip) On quote Lawn care, landscaping and snow removal software for scheduling, routing, billing and crew tracking.

## Sources and changes

Last changed 30 October 2026

Sources on buildops.com 29

- Read 13 November 2026 · [/features/time-tracking](https://buildops.com/features/time-tracking)
- Read 14 November 2026 · [/features/asset-management](https://buildops.com/features/asset-management)
- Read 14 November 2026 · [/features/schedule-dispatch](https://buildops.com/features/schedule-dispatch)
- Read 2 November 2026 · [/terms-of-service](https://buildops.com/terms-of-service)
- Read 14 November 2026 · [/features/field-execution](https://buildops.com/features/field-execution)
- Read 14 November 2026 · [/features/document-control](https://buildops.com/features/document-control)
- Read 2 November 2026 · [/platform/technician-mobile-app](https://buildops.com/platform/technician-mobile-app)
- Read 2 November 2026 · [/pricing](https://buildops.com/pricing)
- Read 2 November 2026 · [/features/payments](https://buildops.com/features/payments)
- Read 12 November 2026 · [/features/procurement-inventory](https://buildops.com/features/procurement-inventory)
- Read 14 November 2026 · [/features/pull-through-work](https://buildops.com/features/pull-through-work)
- Read 6 November 2026 · [/features/purchasing-inventory](https://buildops.com/features/purchasing-inventory)
- Read 5 November 2026 · [/features/quote-to-contract](https://buildops.com/features/quote-to-contract)
- Read 14 November 2026 · [/features/work-order-closeout](https://buildops.com/features/work-order-closeout)
- Read 13 November 2026 · [/features/preventative-maintenance](https://buildops.com/features/preventative-maintenance)
- Read 2 November 2026 · [/industries/hvac](https://buildops.com/industries/hvac)
- Read 2 November 2026 · [/platform/integrations/quickbooks-online](https://buildops.com/platform/integrations/quickbooks-online)
- Read 2 November 2026 · [/enterprise](https://buildops.com/enterprise)
- Read 2 November 2026 · [/features/crm](https://buildops.com/features/crm)
- Read 2 November 2026 · [/features/fleet](https://buildops.com/features/fleet)
- Read 2 November 2026 · [/features/invoicing](https://buildops.com/features/invoicing)
- Read 5 November 2026 · [/features/project-financials](https://buildops.com/features/project-financials)
- Read 5 November 2026 · [/features/sales-pipeline-management](https://buildops.com/features/sales-pipeline-management)
- Read 2 November 2026 · [/implementation-process](https://buildops.com/implementation-process)
- Read 2 November 2026 · [/platform/reporting-analytics](https://buildops.com/platform/reporting-analytics)
- Read 29 October 2026 · [/platform/sales-crm-tools](https://buildops.com/platform/sales-crm-tools)
- Read 29 October 2026 · [/platform/service-management-suite](https://buildops.com/platform/service-management-suite)
- Read 13 November 2026 · [/service-level-agreement-policy](https://buildops.com/service-level-agreement-policy)
- Read 2 November 2026 · [/support-policy](https://buildops.com/support-policy)

## Similar in HVAC

[See all in HVAC](https://dispatchmath.com/category/hvac)

- [Commusoft](https://dispatchmath.com/commusoft) Software for HVAC and generator firms whose maintenance contracts create recurring visits and track response times. Price on request
- [Connecteam](https://dispatchmath.com/connecteam) Employee app for GPS time clock, job scheduling and forms, with no quotes, invoices or customer payments. Free plan, then $35 a month
- [Estimate Rocket](https://dispatchmath.com/estimate-rocket) Contractor platform with trade-specific estimate builders, proposals, client portal and project tracking. From $139 a month
- [FieldEdge](https://dispatchmath.com/fieldedge) Xplor's system for HVAC, plumbing and electrical fleets, syncing live with QuickBooks Desktop or Online. Price on request

## From our research

[All research](https://dispatchmath.com/blog)

- [Buyer's guide](https://dispatchmath.com/blog/how-to-choose-field-service-management-software) 28 Oct 2026 How to choose field service management software Pick on what the crew pays a month, how easily you can cancel and take your data, QuickBooks sync and whether it is built for your trade.
- [Buyer's guide](https://dispatchmath.com/blog/jobber-vs-housecall-pro) 10 Nov 2026 Jobber vs Housecall Pro: what a 5- and 10-person crew pays Jobber costs $199 a month for 5 users and $299 for 10. Housecall Pro is $299 and $799 on Essentials. Crew prices and the features that differ, Nov 2026.
- [Buyer's guide](https://dispatchmath.com/blog/what-field-service-software-costs-and-where-it-jumps) 30 Oct 2026 What field service software costs and where it jumps Lawn Buddy and ServiceM8 have free plans, several paid plans are cheap to start, and the price jumps with fieldd.

## Is BuildOps yours?

It's free and marks the page as verified. You confirm it with an email at buildops.com. [Claim this listing](https://dispatchmath.com/claim/buildops?from=owner-line)

[Report an error](mailto:hello@dispatchmath.com?subject=Report%20an%20error%3A%20BuildOps%20(buildops)&body=What%20is%20wrong%20on%20the%20page%2C%20and%20where%20on%20the%20product) if a fact is wrong.
