# Connecteam

> Source: https://dispatchmath.com/connecteam

Summary

Connecteam is a mobile employee management app for field and frontline teams, combining a GPS time clock, job scheduling, digital forms, team chat and HR tools. It is sold as three separate hubs (Operations, Communications, HR), each with its own plans.

- From: Free then $35 monthly · $29 billed annually, 17% less
- Open source: No
- API: Partly Operations Expert
- Category: Crew scheduling and time tracking
- Best for: Field service teams scheduling jobs and tracking hours

![Screenshot of Connecteam](https://dispatchmath.com/img/1280/screenshots/connecteam.webp) [Captured](#media-full)31 October 2026 · dispatchmath.com

![Screenshot of Connecteam](https://dispatchmath.com/img/1920/screenshots/connecteam.webp)[×](#media)

[Visit Connecteam](https://dispatchmath.com/go/connecteam) [Alternatives](https://dispatchmath.com/connecteam/alternatives)

What we checked

- Pages last read: 14 November 2026
- Listed price: Free plan From its pricing page
- AI answers: Named in 5 of 56 Buyer questions, November 2026
- Last change we saw: Feature changed: Single Sign On (SSO) Seen 12 November 2026 on connecteam.com

[How we check](https://dispatchmath.com/methodology) [Editorial policy](https://dispatchmath.com/editorial-policy#not-for-sale)

## Connecteam price and terms

### Terms

- Free plan: Yes Small Business Plan: free for life for up to 10 users (active and archived), with all hubs and most features
- Sign up without sales: Yes

The terms in full

A free Limited plan is also available for up to 30 users with fewer features. Every account starts with a 14-day Expert trial, no credit card needed.

### For AI agents

- API: Partly Operations Expert

### What needs a higher plan

- Enterprise: Quote only
- Operations Hub Advanced: Maintenance plans and recurring jobs
- Operations Advanced: Several locations
- Operations Expert: Zapier and API

[![Connecteam](https://dispatchmath.com/img/1024/screenshots/connecteam/pricing.webp)](https://dispatchmath.com/img/1920/screenshots/connecteam/pricing.webp)

Pricing page, captured 31 October 2026

[connecteam.com/pricing](https://connecteam.com/pricing/), checked 14 November 2026

### All plans and limits

| Plan | Price | Main limits |
| --- | --- | --- |
| Limited | $0 a month | up to 30 users |
| Small Business | $0 a month | up to 10 users |
| Communications Basic | $35 a month or $29 a month, billed yearly | Users included: the first 30 users |
| HR & Skills Basic | $35 a month or $29 a month, billed yearly | Users included: the first 30 users; Custom recognition badges: 5 badges |
| Operations Basic | $35 a month or $29 a month, billed yearly | Users included: the first 30 users |
| Communications Advanced | $59 a month or $49 a month, billed yearly | Users included: the first 30 users |
| HR & Skills Advanced | $59 a month or $49 a month, billed yearly | Users included: the first 30 users; E-sign documents: Up to 2 documents; Time off policies with balance: 9 policies |
| Operations Advanced | $59 a month or $49 a month, billed yearly | Users included: the first 30 users; Geofence sites: Up to 10 sites |
| Communications Expert | $119 a month or $99 a month, billed yearly | Users included: the first 30 users |
| HR & Skills Expert | $119 a month or $99 a month, billed yearly | Users included: the first 30 users; E-sign documents: Up to 10 documents |
| Operations Expert | $119 a month or $99 a month, billed yearly | Users included: the first 30 users; Geofence sites: Unlimited sites; up to 12 schedules |
| Communications Enterprise | Price on request | None stated |
| HR & Skills Enterprise | Price on request | E-sign documents: Up to 30 documents |
| Operations Enterprise | Price on request | None stated |

Read 14 November 2026 from [connecteam.com/pricing](https://connecteam.com/pricing/).

## What we checked on Connecteam

Yes Partly No

What it costs your crew Yes

### Promotion and regular price

yearly shown monthly. The pricing page opens on yearly billing, so Operations Basic first shows $29/mo; with the Monthly toggle clicked it reads $35/mo, the regular month-to-month price.

> Yearly save 18%

Operations Hub plan cards, billing toggle; Basic shows $ 29 /mo yearly and $ 35 /mo after clicking Monthly [connecteam.com/pricing](https://connecteam.com/pricing/) Checked 11 November 2026

What it costs your crew Yes

### Quote only

Enterprise is described as a business-specific plan and has no public numeric rate on the plan card.

> A pricing plan customized for your business

Operations Hub plan cards, Enterprise card [connecteam.com/pricing](https://connecteam.com/pricing/) Checked 11 November 2026

What it costs your crew Yes

### What the price is based on

Each paid plan has a fixed monthly price for up to 30 users, then a price for each extra user. Each hub (Operations, Communications, HR) is billed separately.

> Our prices are fixed for the first 30 users, and from the 31st user and above we have a price per user, per month, for each plan.

FAQ, 'How does your pricing work?' [connecteam.com/pricing](https://connecteam.com/pricing/) Checked 11 November 2026

What it costs your crew Yes

### Adding a user

Users 1 to 30 are included in the plan price. Each user after that costs $1.0 to $5.0 a month on monthly billing, depending on the Operations plan. The free Small Business Plan covers up to 10 users.

> Basic / Monthly: $1.0 per month for each additional user

FAQ, 'How much would it cost me if I have more than 30 users?', Operations Hub breakdown [connecteam.com/pricing](https://connecteam.com/pricing/) Checked 11 November 2026

What it costs your crew Partly

### Setup or onboarding fee

The pricing page lists no required setup fee. Optional paid setup by a certified pro costs $40 for each 50-minute session and can include data migration.

> Book a pro meeting - $40 per 50min session

Hero section under 'Hire a certified pro to set up your account' [connecteam.com/connecteam-experts](https://connecteam.com/connecteam-experts/) Checked 11 November 2026

The trades it is built for Yes

### HVAC

Connecteam publishes dedicated industry pages for HVAC, plumbing, electricians, lawn care, cleaning, pest control, and handyman businesses.

> Manage your HVAC business efficiently and confidently, knowing your techs always deliver top-quality and timely service with one powerful app.

Hero paragraph under 'Simplify HVAC team management' [connecteam.com/industries/hvac-app](https://connecteam.com/industries/hvac-app/) Checked 11 November 2026

The trades it is built for Yes

### Plumbing

Connecteam publishes dedicated industry pages for HVAC, plumbing, electricians, lawn care, cleaning, pest control, and handyman businesses.

On the page: Hero paragraph under 'Simplify HVAC team management'

Hero paragraph under 'Simplify HVAC team management' [connecteam.com/industries/hvac-app](https://connecteam.com/industries/hvac-app/) Checked 11 November 2026

The trades it is built for Yes

### Lawn care and landscaping

Connecteam publishes dedicated industry pages for HVAC, plumbing, electricians, lawn care, cleaning, pest control, and handyman businesses.

On the page: Hero paragraph under 'Simplify HVAC team management'

Hero paragraph under 'Simplify HVAC team management' [connecteam.com/industries/hvac-app](https://connecteam.com/industries/hvac-app/) Checked 11 November 2026

The trades it is built for Yes

### Cleaning

Connecteam publishes dedicated industry pages for HVAC, plumbing, electricians, lawn care, cleaning, pest control, and handyman businesses.

On the page: Hero paragraph under 'Simplify HVAC team management'

Hero paragraph under 'Simplify HVAC team management' [connecteam.com/industries/hvac-app](https://connecteam.com/industries/hvac-app/) Checked 11 November 2026

The trades it is built for Yes

### Pest control

Connecteam publishes dedicated industry pages for HVAC, plumbing, electricians, lawn care, cleaning, pest control, and handyman businesses.

On the page: Hero paragraph under 'Simplify HVAC team management'

Hero paragraph under 'Simplify HVAC team management' [connecteam.com/industries/hvac-app](https://connecteam.com/industries/hvac-app/) Checked 11 November 2026

The trades it is built for Yes

### Handyman

Connecteam publishes dedicated industry pages for HVAC, plumbing, electricians, lawn care, cleaning, pest control, and handyman businesses.

On the page: Hero paragraph under 'Simplify HVAC team management'

Hero paragraph under 'Simplify HVAC team management' [connecteam.com/industries/hvac-app](https://connecteam.com/industries/hvac-app/) Checked 11 November 2026

The trades it is built for Yes

### Features for one trade

Its field-services materials document job-linked time, forms, photos, signatures, locations, and service instructions for field teams.

> Capture proof of service with digital forms, photos, and signatures

Complete job oversight section [connecteam.com/industries/field-services](https://connecteam.com/industries/field-services/) Checked 29 October 2026

Running the day Yes

### Schedule and calendar

Field-service managers can automatically assign jobs using availability, skills, certifications, or location, and add job details.

> Have a clear calendar view of schedules and when everyone’s working

Scheduling & Time Clock section [connecteam.com/small-business-plan](https://connecteam.com/small-business-plan/) Checked 11 November 2026

Running the day Yes

### Technician app

The field-services product keeps job communication, service details, and resources together for field teams using the app.

> Add details, addresses, and instructions to each scheduled job

'Job scheduling made simple' section [connecteam.com/industries/field-services](https://connecteam.com/industries/field-services/) Checked 11 November 2026

Running the day Partly

### Route planning

Scheduling accounts for drive time between jobs, but the reviewed page does not claim stop-order optimization.

> Account for drive time between jobs to keep the day running smoothly

Job scheduling made simple section [connecteam.com/industries/field-services](https://connecteam.com/industries/field-services/) Checked 29 October 2026

Running the day Yes

### Where the trucks are

The office can see where each worker is in real time while they are on the clock. GPS clock-in is included from the Basic plan, with no extra fee shown, and geofence sites start at Advanced.

> View each tech’s real-time location and assign sudden jobs on the go

'Provide reliable services' section [connecteam.com/industries/hvac-app](https://connecteam.com/industries/hvac-app/) Checked 11 November 2026

Running the day Partly

### Maintenance plans and recurring jobs

Repeating shifts and templates start on the Advanced plan, so recurring visits can be scheduled; selling maintenance plans to customers is not described anywhere.

> Schedule repeating shifts and templates

Operations Hub, Advanced plan feature list [connecteam.com/pricing](https://connecteam.com/pricing/) Checked 2 November 2026

Running the day Yes

### Checklists, photos and signatures

Field teams can capture service proof through digital forms, photos, and signatures during field jobs.

On the page: 'Complete job oversight' section

'Complete job oversight' section [connecteam.com/industries/field-services](https://connecteam.com/industries/field-services/) Checked 11 November 2026

Running the day No

### Works without signal

The help center states the mobile app, kiosk and desktop all need an internet connection; offline time clock and form submission are only feature requests.

> At the moment it's currently not possible to use Connecteam offline, whether from the mobile app, Kiosk application, or desktop.

Article body, first paragraph [help.connecteam.com/en/articles/9414361…](https://help.connecteam.com/en/articles/9414361-can-the-connecteam-app-be-used-offline) Checked 11 November 2026

Quotes and getting paid No

### Quotes and estimates

Connecteam states that it lacks built-in features for creating quotes or estimates, requiring separate software.

> Doesn’t support quotes and estimates: While Connecteam excels at operations, communication, and time tracking, it lacks built-in features for…

Connecteam Cons section [connecteam.com/connecteam-vs-jobber](https://connecteam.com/connecteam-vs-jobber/) Checked 29 October 2026

Quotes and getting paid No

### Invoices

Connecteam does not create customer invoices. Its own invoicing guide says to export job hours to an Excel spreadsheet and make the invoice from that file, outside the product.

> Export this information by clicking on Export. This will download an Excel spreadsheet which you can use to generate the invoicing and share with…

Step 5: Pull data for invoicing, 'Using the List View' [help.connecteam.com/en/articles/8999016…](https://help.connecteam.com/en/articles/8999016-invoicing-with-connecteam) Checked 11 November 2026

The office and your customers Partly

### Online booking

Connecteam has no booking page of its own on the pages read. Client bookings come in only through its Wix Bookings integration, which syncs them with team schedules.

> Have your client bookings and team schedules synced via Wix Bookings

Integrations grid, Wix Bookings card [connecteam.com/integrations](https://connecteam.com/integrations/) Checked 11 November 2026

The office and your customers Yes

### Timesheets

Employees can clock in from a phone, with GPS and timesheets that can be exported or synced to payroll.

> Each one of these integrations allows you to export your employees' hours and conduct your payroll as quickly and efficiently as possible!

Article body, after the list of payroll providers [help.connecteam.com/en/articles/9178893…](https://help.connecteam.com/en/articles/9178893-what-payroll-integrations-does-connecteam-offer) Checked 11 November 2026

The office and your customers Partly

### Several locations

Separate time clocks and schedules for each branch start on the Operations Advanced plan. Expert allows up to 12 schedules, Enterprise is unlimited, and Basic has a single time clock and schedule.

> On the Operations Hub > Advanced plan and above you can add more than a single time clock / schedule to your account.

FAQ, 'What does "number of time clocks / schedules" mean?' [connecteam.com/pricing](https://connecteam.com/pricing/) Checked 11 November 2026

What the AI does Yes

### AI features

The scheduling page describes AI scheduling, while field-service materials also describe AI translation and an AI chat agent.

> Introducing Connecteam AI: Auto Scheduling, AI Agent, and more.

Hero heading [connecteam.com/ai-capabilities](https://connecteam.com/ai-capabilities/) Checked 11 November 2026

What it connects to Yes

### QuickBooks Online

QuickBooks Online and Xero connect for payroll, exporting employee hours

> In addition, we also have export templates available for: Quickbooks Desktop

Article body, payroll integrations and export templates lists [help.connecteam.com/en/articles/9178893…](https://help.connecteam.com/en/articles/9178893-what-payroll-integrations-does-connecteam-offer) Checked 11 November 2026

What it connects to Yes

### QuickBooks Desktop

QuickBooks Desktop gets an IIF timesheet export template.

On the page: Article body, payroll integrations and export templates lists

Article body, payroll integrations and export templates lists [help.connecteam.com/en/articles/9178893…](https://help.connecteam.com/en/articles/9178893-what-payroll-integrations-does-connecteam-offer) Checked 11 November 2026

What it connects to Yes

### Xero

QuickBooks Online and Xero connect for payroll, exporting employee hours

On the page: Article body, payroll integrations and export templates lists

Article body, payroll integrations and export templates lists [help.connecteam.com/en/articles/9178893…](https://help.connecteam.com/en/articles/9178893-what-payroll-integrations-does-connecteam-offer) Checked 11 November 2026

What it connects to Partly

### Zapier and API

Developer access and webhooks are included only on Expert and Enterprise. Connecteam's setup page says its Zapier setup service is for Advanced and Expert plans only.

> Everything in Operations Advanced, plus:

Operations Hub Expert plan card feature list [connecteam.com/pricing](https://connecteam.com/pricing/) Checked 11 November 2026

Where it is sold Yes

### Canada

Prices are in US dollars only, and payroll integrations cover the US, Canada (ADP), the UK, Australia and New Zealand (Xero).

> All prices on our website and product are in USD only at the moment.

FAQ, 'In what currency is your pricing?' [connecteam.com/pricing](https://connecteam.com/pricing/) Checked 11 November 2026

Where it is sold Yes

### Australia

Prices are in US dollars only, and payroll integrations cover the US, Canada (ADP), the UK, Australia and New Zealand (Xero).

On the page: FAQ, 'In what currency is your pricing?'

FAQ, 'In what currency is your pricing?' [connecteam.com/pricing](https://connecteam.com/pricing/) Checked 11 November 2026

Trying it, starting and getting help Yes

### Free trial or free plan

Teams of up to 10 users get the Small Business Plan free for life with Expert-level features, and everyone else gets a 14-day trial without a card.

> Yes! The Small Business Plan is completely FREE for small businesses with up to 10 employees!

FAQ, 'Is it really free?' [connecteam.com/small-business-plan](https://connecteam.com/small-business-plan/) Checked 11 November 2026

Trying it, starting and getting help Yes

### Sign up without a sales call

The pricing page offers a free-account path and states that no credit card is needed for the trial.

> No credit card needed, no strings attached.

FAQ, 'How does the free 14-day trial work?' [connecteam.com/pricing](https://connecteam.com/pricing/) Checked 11 November 2026

Trying it, starting and getting help Partly

### Help getting set up

During the trial, the customer success team helps you decide whether Connecteam fits. Hands-on setup and data migration by a certified pro is a paid extra at $40 per 50-minute session.

> Transfer your information from previous tools into Connecteam

Feature options, 'Data Migration' [connecteam.com/connecteam-experts](https://connecteam.com/connecteam-experts/) Checked 11 November 2026

Trying it, starting and getting help Yes

### Contract and cancelling

Monthly plans cancel at any time without refund of prepaid amounts; annual plans get a prorated refund only in the first 30 days.

> We offer a monthly subscription that can be canceled at any time (no refunds will be granted for any pre-paid amounts)

FAQ, 'After purchase, can I change plans?' [connecteam.com/pricing](https://connecteam.com/pricing/) Checked 11 November 2026

Trying it, starting and getting help Yes

### Support

Support runs as 24-hour live chat plus email; no phone line is listed on the support contact page.

> 24 hours live chat support, learn more

'We're here for you!' section [connecteam.com/contact/support](https://connecteam.com/contact/support/) Checked 11 November 2026

## Connecteam alternatives

[All 9 alternatives](https://dispatchmath.com/connecteam/alternatives)

- [Joist](https://dispatchmath.com/joist) · Phone and web app for one contractor to quote, bill and get paid on site, with homeowner financing on all plans. · Priced from $10 a month Checked 11 Nov · [Visit](https://dispatchmath.com/go/joist)
- [Synchroteam](https://dispatchmath.com/synchroteam) · Mobile team management software with a free administrator account and paid technician logins. · Priced from $39 a seat a month Checked 31 Oct · [Visit](https://dispatchmath.com/go/synchroteam)
- [ServiceM8](https://dispatchmath.com/servicem8) · Job management, scheduling, quoting, invoicing and card payments for small trade and service businesses. · Free, paid plans at $29 a month Checked 6 Nov · [Visit](https://dispatchmath.com/go/servicem8)
- 6 more alternatives · 8 of the 9 publish a price. · [See all 9](https://dispatchmath.com/connecteam/alternatives)
  - [Workiz](https://dispatchmath.com/workiz) From $275 a month billed annually Dispatch and billing app with its own phone system and a paid AI that books callers in English, Spanish or French.
  - [Workyard](https://dispatchmath.com/workyard) From $6 a seat a month billed annually GPS-verified crew time tracking, scheduling and labor job costing built for US contractors.
  - [Lawn Buddy](https://dispatchmath.com/lawn-buddy) Free, then $12 a month Lawn care and landscaping software: scheduling, routing, invoicing and a separate crew app.
  - [Kickserv](https://dispatchmath.com/kickserv) From $75 a month Job and billing app for small home trades that keeps customers, invoices and payments matched in QuickBooks both ways.

## Sources and changes

Last changed 11 November 2026

Sources 18

- Read 14 November 2026 · [connecteam.com](https://connecteam.com/pricing/) /pricing
- Read 11 November 2026 · [connecteam.com](https://connecteam.com/industries/field-services/) /industries/field-services
- Read 11 November 2026 · [connecteam.com](https://connecteam.com/employee-time-clock-app/) /employee-time-clock-app
- Read 11 November 2026 · [connecteam.com](https://connecteam.com/connecteam-experts/) /connecteam-experts
- Read 11 November 2026 · [connecteam.com](https://connecteam.com/employee-scheduling-app/) /employee-scheduling-app
- Read 11 November 2026 · [help.connecteam.com](https://help.connecteam.com/en/articles/9178893-what-payroll-integrations-does-connecteam-offer) /en/articles/9178893-what-payroll-integrations-does-connecteam-offer
- Read 11 November 2026 · [connecteam.com](https://connecteam.com/industries/hvac-app/) /industries/hvac-app
- Read 11 November 2026 · [connecteam.com](https://connecteam.com/small-business-plan/) /small-business-plan
- Read 11 November 2026 · [connecteam.com](https://connecteam.com/ai-capabilities/) /ai-capabilities
- Read 6 November 2026 · [connecteam.com](https://connecteam.com/ai-terms/) /ai-terms
- Read 29 October 2026 · [connecteam.com](https://connecteam.com/connecteam-vs-jobber/) /connecteam-vs-jobber
- Read 11 November 2026 · [connecteam.com](https://connecteam.com/contact/support/) /contact/support
- Read 11 November 2026 · [help.connecteam.com](https://help.connecteam.com/en/articles/8999016-invoicing-with-connecteam) /en/articles/8999016-invoicing-with-connecteam
- Read 11 November 2026 · [help.connecteam.com](https://help.connecteam.com/en/articles/9414361-can-the-connecteam-app-be-used-offline) /en/articles/9414361-can-the-connecteam-app-be-used-offline
- Read 29 October 2026 · [connecteam.com](https://connecteam.com/industries/) /industries
- Read 11 November 2026 · [connecteam.com](https://connecteam.com/integrations/) /integrations
- Read 29 October 2026 · [connecteam.com](https://connecteam.com/integrations/quickbooks-integration/) /integrations/quickbooks-integration
- Read 2 November 2026 · [connecteam.com](https://connecteam.com/integrations/zapier-integration/) /integrations/zapier-integration

What changed on this page 1

- 11 November 2026 Field features

## Similar to Connecteam

- [OptimoRoute](https://dispatchmath.com/optimoroute) Route and schedule optimization that plans every technician's day at once and sends it to a driver app. From $39 a seat a month
- [Swept](https://dispatchmath.com/swept) Janitorial software priced per cleaning location with unlimited users, built around proof of work at each site. From $150 a month
- [Arborgold](https://dispatchmath.com/arborgold) Green-industry job software with plant and tree records, chemical logs and crew time in one account. From $149 a month
- [Briostack](https://dispatchmath.com/briostack) Recurring pest and turf treatment software sold by concurrent login, so you pay for staff signed in simultaneously. Price on request

## From our research

[All research](https://dispatchmath.com/blog)

- [Buyer's guide](https://dispatchmath.com/blog/best-free-timesheet-software-for-small-businesses) 4 Nov 2026 Best Free Timesheet Software for Small Businesses Connecteam is the free pick, with its Small Business Plan free for life for small teams; Workyard offers a trial and Swept has no free plan.
- [Buyer's guide](https://dispatchmath.com/blog/design-landscaping-software) 14 Nov 2026 Landscape design and build software: 13 tools ranked by cost What 13 landscaping business tools cost a month for a five-person crew, from Lawn Buddy at $39 to Service Autopilot at $528, with a verdict on each.
- [Buyer's guide](https://dispatchmath.com/blog/how-to-choose-field-service-management-software) 28 Oct 2026 How to choose field service management software Pick on what the crew pays a month, how easily you can cancel and take your data, QuickBooks sync and whether it is built for your trade.

## Is Connecteam yours?

It's free and marks the page as verified. You confirm it with an email at connecteam.com. [Claim this listing](https://dispatchmath.com/claim/connecteam?from=owner-line)

[Report an error](mailto:hello@dispatchmath.com?subject=Report%20an%20error%3A%20Connecteam%20(connecteam)&body=What%20is%20wrong%20on%20the%20page%2C%20and%20where%20on%20the%20product) if a fact is wrong.
