# WEX Field Service Management > Source: https://dispatchmath.com/wex-fsm Summary WEX Field Service Management is all-in-one software for home service contractors, covering scheduling, dispatch to a technician app, proposals, invoicing and card payments. The vendor sells it mainly to heating, cooling and plumbing businesses, with QuickBooks sync and its own payment processing built in. - From: $69 a month billed monthly - Open source: No - Category: [Field service software](https://dispatchmath.com/category/field-service-software) - Best for: Heating, cooling and plumbing contractors who want payments in their job software ![Screenshot of WEX Field Service Management](https://dispatchmath.com/img/1280/screenshots/wex-fsm.webp) [Captured](#media-full)28 October 2026 · dispatchmath.com ![Screenshot of WEX Field Service Management](https://dispatchmath.com/img/1920/screenshots/wex-fsm.webp)[×](#media) [Visit WEX Field Service Management](https://dispatchmath.com/go/wex-fsm) [Alternatives](https://dispatchmath.com/wex-fsm/alternatives) What we checked - Pages last read: 14 November 2026 - Listed price: From $69 a month From its pricing page, 12 November 2026 - AI answers: Not named in any of 56 Buyer questions, November 2026 [How we check](https://dispatchmath.com/methodology) [Editorial policy](https://dispatchmath.com/editorial-policy#not-for-sale) ## WEX Field Service Management price and terms ### Terms - Free to start: No free plan (limited free use) The payments plan costs nothing only when card or financing volume passes $25,000 a month - Sign up without sales: Some plans The terms in full below that it is $69 a month, and the pricing cards add 'Additional fees may apply'. The software plans that schedule and invoice start at $499 a month. ### What needs a higher plan - Advanced: Cost for 10 users a month [![WEX Field Service Management](https://dispatchmath.com/img/1024/screenshots/wex-fsm/pricing.webp)](https://dispatchmath.com/img/1920/screenshots/wex-fsm/pricing.webp) Pricing page, captured 28 October 2026 [wexfsm.com/pricing](https://www.wexfsm.com/pricing/), checked 12 November 2026 ### All plans and limits | Plan | Price | Main limits | | --- | --- | --- | | Payment Options | $0 a month | None stated | | Enterprise | Price on request | None stated | | Unlimited | Price on request | Unlimited Users | Read 14 November 2026 from [wexfsm.com/pricing](https://www.wexfsm.com/pricing/). ## What we checked on WEX Field Service Management Yes Partly No What it costs your crew Partly ### Cost for 5 users a month $499 a month on Starter for 5 users. Counted as one office user and the rest technicians in the field. Starter is sold only by their sales team. > $499 /month One simple price, no add-ons Includes 7 users Plan comparison cards, STARTER column, price cell [wexfsm.com/pricing](https://www.wexfsm.com/pricing/) What it costs your crew Partly ### Cost for 10 users a month $999 a month on Advanced for 10 users. Counted as one office user and the rest technicians in the field. Starter, Standard might cost less, but no overage price is published, so it could not be priced past its allowance. Advanced is sold only by their sales team. > $999 /month Both pricing solutions available for +$150/mo Includes 10 users Plan comparison cards, ADVANCED column, price cell [wexfsm.com/pricing](https://www.wexfsm.com/pricing/) What it costs your crew No ### Promotion and regular price none: the vendor describes a standing monthly licence fee with no promotional period, no first-months rate and no yearly price presented as a monthly one. > The only fee you pay is the monthly license fee for the plan you select, and any processing fees for running credit card payments. Frequently asked questions, "Are there any setup fees?" [wexfsm.com/pricing](https://www.wexfsm.com/pricing/) Checked 27 October 2026 What it costs your crew Yes ### Quote only The two plans that run the day, Enterprise and Unlimited, carry feature lists but no figure at all, and the only action on both cards is booking a demo. > The Enterprise and Unlimited plans are positioned to help streamline your day-to-day operations so you can focus on doing what you do best. Frequently asked questions, "Which of WEX FSM's pricing plans is right for my business?" [wexfsm.com/pricing](https://www.wexfsm.com/pricing/) Checked 27 October 2026 What it costs your crew Partly ### What the price is based on The payments plan is a flat monthly fee, the top plan is sold as unlimited users, and what a user costs on the middle plan is never printed. > Yes! You can always upgrade your plan or add additional users to any plan after subscribing. Frequently asked questions, "Can I change my plan after subscribing?" [wexfsm.com/pricing](https://www.wexfsm.com/pricing/) Checked 27 October 2026 What it costs your crew Partly ### Adding a user You can add people to any plan and the Unlimited plan removes the ceiling, but the site never says what one extra person costs. > Unlimited Users Unlimited plan card, feature list [wexfsm.com/pricing](https://www.wexfsm.com/pricing/) Checked 27 October 2026 What it costs your crew No ### Setup or onboarding fee The vendor states plainly that no plan carries a setup, onboarding or maintenance charge, leaving only the monthly fee and card processing costs. > There are no setup fees for any of the WEX FSM plans. The only fee you pay is the monthly license fee for the plan you select Frequently asked questions, "Are there any setup fees?" [wexfsm.com/pricing](https://www.wexfsm.com/pricing/) Checked 27 October 2026 What it costs your crew Partly ### Card processing rate Card processing is the vendor's own and is charged on top of the monthly fee, but no rate per transaction is published anywhere on the pricing page. On the page: Frequently asked questions, "Are there any setup fees?" Frequently asked questions, "Are there any setup fees?" [wexfsm.com/pricing](https://www.wexfsm.com/pricing/) Checked 27 October 2026 The trades it is built for Yes ### Plumbing There are dedicated pages for heating and cooling, plumbing, electrical, roofing, landscaping, pest control and pool care > Pest Control Streamline pest control operations, improving efficiency and customer satisfaction. Pool Maintenance Simplify pool care, handling… "The leading software solution for contractors across industries" tile grid [wexfsm.com/industries/other-industries](https://www.wexfsm.com/industries/other-industries/) Checked 27 October 2026 The trades it is built for Yes ### Electrical There are dedicated pages for heating and cooling, plumbing, electrical, roofing, landscaping, pest control and pool care On the page: "The leading software solution for contractors across industries" tile grid "The leading software solution for contractors across industries" tile grid [wexfsm.com/industries/other-industries](https://www.wexfsm.com/industries/other-industries/) Checked 27 October 2026 The trades it is built for No ### Cleaning cleaning and handyman work are not named anywhere. On the page: "The leading software solution for contractors across industries" tile grid "The leading software solution for contractors across industries" tile grid [wexfsm.com/industries/other-industries](https://www.wexfsm.com/industries/other-industries/) Checked 27 October 2026 The trades it is built for Yes ### Pest control There are dedicated pages for heating and cooling, plumbing, electrical, roofing, landscaping, pest control and pool care On the page: "The leading software solution for contractors across industries" tile grid "The leading software solution for contractors across industries" tile grid [wexfsm.com/industries/other-industries](https://www.wexfsm.com/industries/other-industries/) Checked 27 October 2026 The trades it is built for Yes ### Pool service There are dedicated pages for heating and cooling, plumbing, electrical, roofing, landscaping, pest control and pool care On the page: "The leading software solution for contractors across industries" tile grid "The leading software solution for contractors across industries" tile grid [wexfsm.com/industries/other-industries](https://www.wexfsm.com/industries/other-industries/) Checked 27 October 2026 The trades it is built for No ### Handyman cleaning and handyman work are not named anywhere. On the page: "The leading software solution for contractors across industries" tile grid "The leading software solution for contractors across industries" tile grid [wexfsm.com/industries/other-industries](https://www.wexfsm.com/industries/other-industries/) Checked 27 October 2026 The trades it is built for Yes ### Features for one trade Flat rate price books, equipment history with install dates and warranties, and maintenance agreements are built in, though chemical logs and pool readings are never mentioned. > the office team can easily access install dates and warranty information, while identifying previous equipment to assign the best technician for the… Features section, "Equipment tracking" [wexfsm.com/solutions/back-office](https://www.wexfsm.com/solutions/back-office/) Checked 27 October 2026 Running the day Yes ### Schedule and calendar The office gets a drag and drop calendar with daily and weekly views, colour coding by job type and a queue for unassigned work. > Quickly identify available time slots in your schedule, and leverage visual appointment changes and color coding to stay informed on appointment… Features section, "Drag & drop scheduling" [wexfsm.com/solutions/back-office](https://www.wexfsm.com/solutions/back-office/) Checked 27 October 2026 Running the day Yes ### Technician app Technicians get their schedule, live dispatch updates, customer and equipment history and job photos on the phone, and can collect payment there too. > In the app, HVAC technicians can view their schedules, receive live dispatch updates, and capture photo proof of completed work without calling the… Frequently asked questions, "Does WEX FSM's HVAC Software include a mobile app?" [wexfsm.com/industries/hvac](https://www.wexfsm.com/industries/hvac/) Checked 27 October 2026 Running the day Yes ### Route planning Jobs are assigned by dispatch group and coverage zone, and the software builds an order of stops the technician then navigates from the app. > Assign the job based on custom dispatch group and coverage zones, creating an optimized route for each technician and customer. Features section, "Easy Navigation" [wexfsm.com/solutions/field-operations](https://www.wexfsm.com/solutions/field-operations/) Checked 27 October 2026 Running the day Partly ### Where the trucks are Live vehicle location, geofencing and cameras come from the vendor's own tracking hardware product, and the page says extra costs may apply on top of the plan. > real-time location updates with traffic, weather, and hazard reporting, our comprehensive solution enables optimal dispatching. Additional costs may… Features section, "GPS Vehicle Tracking" [wexfsm.com/solutions/insight-management](https://www.wexfsm.com/solutions/insight-management/) Checked 27 October 2026 Running the day Yes ### Texts to customers Automated appointment reminders and confirmations go out and name the assigned technician, though the page never says whether an arrival time or a text is sent. > Minimize no-shows with scheduling reminders, providing peace of mind to customers as they stay informed about the assigned service technician. Features section, "Appointment notifications" [wexfsm.com/solutions/client-experience](https://www.wexfsm.com/solutions/client-experience/) Checked 27 October 2026 Running the day Yes ### Maintenance plans and recurring jobs Maintenance plans can be sold as a line on a proposal, create the future visits automatically and carry a recurring payment plan alongside them. > Create future jobs and recurring sales by offering maintenance plans on every job. Increase plan adoption by including it as a line item on proposals Features section, "Maintenance plans" [wexfsm.com/solutions/back-office](https://www.wexfsm.com/solutions/back-office/) Checked 27 October 2026 Running the day Yes ### Checklists, photos and signatures Technicians raise the job form in the field, take the customer's signature on the spot, attach job photos and work through task checklists. > With the ability to create invoices in the field, you can obtain on-site approval, customer signatures, and immediate payments. Features section, "Invoicing" [wexfsm.com/solutions/field-operations](https://www.wexfsm.com/solutions/field-operations/) Checked 27 October 2026 Running the day Yes ### Works without signal The vendor names an offline mode for the field app, but says nothing about which jobs or payments still work without a signal. > Maintain productivity on the go with offline mode, optimize vehicle routes, and ensure organized task management with checklists. Benefits section, "Enhance management flexibility" [wexfsm.com/solutions/field-operations](https://www.wexfsm.com/solutions/field-operations/) Checked 27 October 2026 Quotes and getting paid Yes ### Quotes and estimates Proposals are built on the job or emailed to an absent customer, carry warranties and rebates, and convert into an invoice in a few clicks. > Plus, an interactive proposal can be emailed to customers who aren't present or require extra time for decision-making. Features section, "Custom proposals" [wexfsm.com/solutions/field-operations](https://www.wexfsm.com/solutions/field-operations/) Checked 27 October 2026 Quotes and getting paid Yes ### Price book and options A price book of parts and services is included and replacement options can be shown side by side, but the flat rate book costs extra. > With the ability to compare multiple options side by side, you can easily present customized comparisons or save time by copying frequently compared… Features section, "Proposal comparison" [wexfsm.com/solutions/field-operations](https://www.wexfsm.com/solutions/field-operations/) Checked 27 October 2026 Quotes and getting paid Yes ### Invoices Invoices are raised from the job and emailed with photos attached, and unpaid balances show in an aging receivables view, though automatic chasing is not described. > Simplify the billing process by converting proposals into invoices with just a few clicks. Features section, "Invoicing" [wexfsm.com/solutions/field-operations](https://www.wexfsm.com/solutions/field-operations/) Checked 27 October 2026 Quotes and getting paid Yes ### Card and bank payments Customers can pay by card, by bank transfer, through an emailed or texted link, or by tapping a card on the technician's reader. > Payments can be taken via an email or text link, swiping a credit card via a Bluetooth mobile card reader, or keying in card or bank information on… Features section, "Mobile card readers" [wexfsm.com/solutions/field-operations](https://www.wexfsm.com/solutions/field-operations/) Checked 27 October 2026 Quotes and getting paid Yes ### Customer financing Customers can apply for a loan from the proposal itself, offers come from several lenders, and the vendor quotes dealer fees from half a percent. > – Select and offer multiple loans from multiple lenders – Dealer fees as low as.5% – No monthly fees Frequently asked questions, "Financing Fees" [wexfsm.com/pricing](https://www.wexfsm.com/pricing/) Checked 27 October 2026 Quotes and getting paid Partly ### Parts and inventory Parts can be serialised and tracked as they are sold, and truck stock orders can be saved, but no stock level per truck or warehouse is described. > assigning warranties, costs, and serializing parts allows for automated tracking when items are sold Features section, "Price book" [wexfsm.com/solutions/field-operations](https://www.wexfsm.com/solutions/field-operations/) Checked 27 October 2026 The office and your customers Partly ### Online booking Customers can send a scheduling request with their preferred times, which the office then places on the calendar; there is no direct booking into open slots. > Empower your customers with convenient scheduling requests, allowing them to easily request service appointments based on their preferred… Features section, "Service reminders & scheduling requests" [wexfsm.com/solutions/client-experience](https://www.wexfsm.com/solutions/client-experience/) Checked 27 October 2026 The office and your customers Yes ### Review requests After a service call the office or technician can send a review request in one click, pointing the customer at named review sites. > Request feedback after every service call with just a simple click. With the ability to link directly to the top review sites or enter custom sites Features section, "Reviews" [wexfsm.com/solutions/client-experience](https://www.wexfsm.com/solutions/client-experience/) Checked 27 October 2026 The office and your customers Partly ### Timesheets Employee time tracking is listed on the Enterprise plan and feeds labour cost into job costing, but no payroll software is named as a destination. On the page: Enterprise plan card, feature list Enterprise plan card, feature list [wexfsm.com/pricing](https://www.wexfsm.com/pricing/) Checked 27 October 2026 The office and your customers Yes ### Leads and follow-ups Leads are tracked from first call through to conversion alongside call metrics, though no reminder to chase an open proposal is described. > Uncover valuable call metrics, and efficiently track and manage leads from initial contact to successful conversion. Features section, "Call tracking + lead management" [wexfsm.com/solutions/back-office](https://www.wexfsm.com/solutions/back-office/) Checked 27 October 2026 The office and your customers Partly ### Several locations The vendor describes handling customers who own several properties, which is not the same as running separate branches in one account. > With contact management and multilocation capabilities, you can efficiently manage customers with multiple properties without missing a beat. Features section, "Customer account management" [wexfsm.com/solutions/back-office](https://www.wexfsm.com/solutions/back-office/) Checked 27 October 2026 The office and your customers Yes ### Job costing and reports Revenue against cost is tracked per job, including labour priced at the technician's own rate, giving a profit figure for each visit. > By tracking revenues versus costs for every job, our comprehensive system enables you to obtain a true profit and loss (P&L) analysis. Features section, "Job Costing" [wexfsm.com/solutions/insight-management](https://www.wexfsm.com/solutions/insight-management/) Checked 27 October 2026 What it connects to Yes ### QuickBooks Online Invoices, bills, payments, suppliers and customers sync both ways with QuickBooks Online and QuickBooks Desktop > WEX FSM integrates seamlessly with QuickBooks desktop and QuickBooks online, as well as Azuga vehicle tracking, Profit Rhino for flat rate… Frequently asked questions, "Are there any additional costs for integrating WEX FSM with other software?" [wexfsm.com/pricing](https://www.wexfsm.com/pricing/) Checked 27 October 2026 What it connects to Yes ### QuickBooks Desktop Invoices, bills, payments, suppliers and customers sync both ways with QuickBooks Online and QuickBooks Desktop On the page: Frequently asked questions, "Are there any additional costs for integrating WEX FSM with other software?" Frequently asked questions, "Are there any additional costs for integrating WEX FSM with other software?" [wexfsm.com/pricing](https://www.wexfsm.com/pricing/) Checked 27 October 2026 What it connects to No ### Xero Xero is never mentioned, and the sync carries an extra fee. On the page: Frequently asked questions, "Are there any additional costs for integrating WEX FSM with other software?" Frequently asked questions, "Are there any additional costs for integrating WEX FSM with other software?" [wexfsm.com/pricing](https://www.wexfsm.com/pricing/) Checked 27 October 2026 Where it is sold Yes ### United States Everything points at the United States: dollar pricing, a toll free number, support quoted in Eastern time and a United States bank behind the lending. > Payzer, LLC is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA. Frequently asked questions, financing disclosure below "Financing Fees" [wexfsm.com/pricing](https://www.wexfsm.com/pricing/) Checked 27 October 2026 Where it is sold No ### Canada Canada, Britain and Australia are never mentioned. On the page: Frequently asked questions, financing disclosure below "Financing Fees" Frequently asked questions, financing disclosure below "Financing Fees" [wexfsm.com/pricing](https://www.wexfsm.com/pricing/) Checked 27 October 2026 Where it is sold No ### Australia Canada, Britain and Australia are never mentioned. On the page: Frequently asked questions, financing disclosure below "Financing Fees" Frequently asked questions, financing disclosure below "Financing Fees" [wexfsm.com/pricing](https://www.wexfsm.com/pricing/) Checked 27 October 2026 Trying it, starting and getting help Partly ### Sign up without a sales call Plan upgrades and extra users can be handled by the customer after signing up, but every route into the product on the pricing page is a booked demo. > Yes! You can always upgrade your plan or add additional users to any plan after subscribing. If you have trouble adding users to your account, feel… Frequently asked questions, "Can I change my plan after subscribing?" [wexfsm.com/pricing](https://www.wexfsm.com/pricing/) Checked 27 October 2026 Trying it, starting and getting help Yes ### Help getting set up An in-house data team cleans and loads your existing records, the whole team is trained, and the vendor says no onboarding charge applies. > We use proprietary tooling to handle the heavy lifting of data extraction, cleansing, and loading, freeing you up to focus on implementation. Frequently asked questions, "I'm concerned about starting a new software." [wexfsm.com/onboarding-support](https://www.wexfsm.com/onboarding-support/) Checked 27 October 2026 Trying it, starting and getting help Yes ### Contract and cancelling The vendor describes a monthly licence fee per plan and no minimum term, but says nothing about how notice is given or whether you can cancel without calling. On the page: Frequently asked questions, "Are there any setup fees?" Frequently asked questions, "Are there any setup fees?" [wexfsm.com/pricing](https://www.wexfsm.com/pricing/) Checked 27 October 2026 Trying it, starting and getting help Partly ### Support Chat, phone and email are open to every plan from eight in the morning to seven at night Eastern time on weekdays only, so a seven o'clock Saturday break is uncovered. > You can reach WEX FSM Customer Care via chat, email, and phone Monday through Friday from 8am – 7pm EST. Frequently asked questions, "Is customer support included in all plans?" [wexfsm.com/pricing](https://www.wexfsm.com/pricing/) Checked 27 October 2026 ## WEX Field Service Management alternatives [All 9 alternatives](https://dispatchmath.com/wex-fsm/alternatives) - [ServiceM8](https://dispatchmath.com/servicem8) · Job management, scheduling, quoting, invoicing and card payments for small trade and service businesses. · Free, paid plans at $29 a month Checked 6 Nov · [Visit](https://dispatchmath.com/go/servicem8) - [Service Fusion](https://dispatchmath.com/service-fusion) · Field service software with unlimited users on every plan and QuickBooks Online or Desktop sync from the base plan. · On quote Checked 12 Nov · [Visit](https://dispatchmath.com/go/service-fusion) - [fieldd](https://dispatchmath.com/fieldd) · All-in-one booking, scheduling, payments and marketing software for mobile and shop service businesses. · Priced from $199 a month Checked 4 Nov · [Visit](https://dispatchmath.com/go/fieldd) - 6 more alternatives · 6 of the 9 publish a price. · [See all 9](https://dispatchmath.com/wex-fsm/alternatives) - [ServiceBridge](https://dispatchmath.com/servicebridge) From $24.95 a seat a month Field service suite from a fleet tracking company, with live vehicle GPS built into the dispatch map. - [ServiceCore](https://dispatchmath.com/servicecore) On quote Dispatch, routing, unit inventory and batch billing built for portable toilet, septic, grease and dumpster haulers. - [ServiceTitan](https://dispatchmath.com/servicetitan) On quote All-in-one field service platform for residential and commercial trade contractors, priced per technician on quote. - [ServiceMonster](https://dispatchmath.com/servicemonster) From $99.99 a month Field service CRM for cleaning and exterior-washing businesses: schedule, dispatch, invoice and market. ## Sources and changes Last changed 28 October 2026 Sources on wexfsm.com 8 - Read 14 November 2026 · [/pricing](https://www.wexfsm.com/pricing/) - Read 27 October 2026 · [/solutions/field-operations](https://www.wexfsm.com/solutions/field-operations/) - Read 27 October 2026 · [/solutions/back-office](https://www.wexfsm.com/solutions/back-office/) - Read 27 October 2026 · [/solutions/client-experience](https://www.wexfsm.com/solutions/client-experience/) - Read 27 October 2026 · [/solutions/insight-management](https://www.wexfsm.com/solutions/insight-management/) - Read 27 October 2026 · [/industries/hvac](https://www.wexfsm.com/industries/hvac/) - Read 27 October 2026 · [/industries/other-industries](https://www.wexfsm.com/industries/other-industries/) - Read 27 October 2026 · [/onboarding-support](https://www.wexfsm.com/onboarding-support/) ## Similar in Field service software [See all in Field service software](https://dispatchmath.com/category/field-service-software) - [Workiz](https://dispatchmath.com/workiz) Dispatch and billing app with its own phone system and a paid AI that books callers in English, Spanish or French. From $275 a month billed annually - [Yardbook](https://dispatchmath.com/yardbook) Landscaping business software with a genuinely free, ad-supported plan covering scheduling, estimates and invoicing. Free plan, then $34.99 a month - [ZenMaid](https://dispatchmath.com/zenmaid) Scheduling, dispatch and billing built only for maid services, priced by the size of your cleaning team. From $19 a month - [Arborgold](https://dispatchmath.com/arborgold) Green-industry job software with plant and tree records, chemical logs and crew time in one account. From $149 a month ## From our research [All research](https://dispatchmath.com/blog) - [Buyer's guide](https://dispatchmath.com/blog/how-to-choose-field-service-management-software) 28 Oct 2026 How to choose field service management software Pick on what the crew pays a month, how easily you can cancel and take your data, QuickBooks sync and whether it is built for your trade. - [Buyer's guide](https://dispatchmath.com/blog/jobber-vs-housecall-pro) 10 Nov 2026 Jobber vs Housecall Pro: what a 5- and 10-person crew pays Jobber costs $199 a month for 5 users and $299 for 10. Housecall Pro is $299 and $799 on Essentials. Crew prices and the features that differ, Nov 2026. - [Buyer's guide](https://dispatchmath.com/blog/what-field-service-software-costs-and-where-it-jumps) 30 Oct 2026 What field service software costs and where it jumps Lawn Buddy and ServiceM8 have free plans, several paid plans are cheap to start, and the price jumps with fieldd. ## Is WEX Field Service Management yours? It's free and marks the page as verified. You confirm it with an email at wexfsm.com. [Claim this listing](https://dispatchmath.com/claim/wex-fsm?from=owner-line) [Report an error](mailto:hello@dispatchmath.com?subject=Report%20an%20error%3A%20WEX%20Field%20Service%20Management%20(wex-fsm)&body=What%20is%20wrong%20on%20the%20page%2C%20and%20where%20on%20the%20product) if a fact is wrong. ## Read next - [The 24 best field service software tools](https://dispatchmath.com/best/field-service-software/plumbing)