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Dispatch Math

BookingKoala

Summary

BookingKoala is booking and scheduling software for home service businesses that comes with its own website, booking forms, customer and provider accounts. Plans are priced by how many service providers you have.

From
$27 a monthbilled monthly
Open source
No
API
Yes
Category
Online booking for service businesses
Best for
Home cleaning and recurring home services that sell jobs through online booking forms

What we checked

Pages last read
Listed price
From $27 a monthFrom its pricing page
AI answers
Named in 1 of 56Buyer questions, November 2026

BookingKoala price and terms

Terms

Free to start
PartlyNo free plan (limited free use)14 days on any of the three plans, switching between plans allowed during it
Sign up without sales
YesYes
The terms in full

the card is charged immediately when the trial ends. No standing free plan is offered.

For AI agents

API
Yes

What needs a higher plan

Premium 237
Cost for 5 users a month, Cost for 10 users a month
Premium
Features for one trade, Checklists, photos and signatures, Invoices, Leads and follow-ups, Marketing campaigns
Growing
Where the trucks are, Texts to customers, Timesheets, Job costing and reports
BookingKoala's pricing page

Pricing page, captured

bookingkoala.com/pricing, checked

All plans and limits

PlanPriceProviders or storageLead formsCampaign contacts
StarterFrom $27 a month5 Providers or 5 GB1 Custom FormNot stated
GrowingFrom $57 a month15 Providers or 15 GB1 Custom FormNot stated
PremiumFrom $197 a month50 Providers or 50 GBUnlimited5,000 Contacts
Premium 60 Providers$237 a month60 Providers or 60 GBNot stated10000 Contacts

Read from bookingkoala.com/pricing.

What we checked on BookingKoala

YesPartlyNo

What it costs your crewYes

Cost for 5 users a month

$237 a month on Premium 237 for 5 users. Counted as one office user and the rest technicians in the field. Starter (from $27), Growing (from $57), Premium (from $197) publish only a starting price, so they are not the figure while a definite price covers this many users.

On the page: Calculate your price section, first calculator step

bookingkoala.com/pricing

What it costs your crewYes

Cost for 10 users a month

$237 a month on Premium 237 for 10 users. Counted as one office user and the rest technicians in the field. Starter (from $27), Growing (from $57), Premium (from $197) publish only a starting price, so they are not the figure while a definite price covers this many users.

On the page: Calculate your price section, first calculator step

bookingkoala.com/pricing

What it costs your crewYes

Cost for one person a month

A one-person business can run on Starter, which carries booking forms, smart scheduling, mobile access, quotes, invoicing and card charges once a processor is connected.

Starts at ### 27 USD/mo

bookingkoala.com/pricingChecked

What it costs your crewNo

Promotion and regular price

none: the three plan cards quote plain monthly USD prices, and the vendor states the card is charged right after the free trial with no promotional period.

Your card will be charged immediately after the free trial period. You can cancel anytime.

bookingkoala.com/pricingChecked

What it costs your crewNo

Quote only

Even the larger plans above 50 providers are published: a calculator lists ten Premium steps from 237 to 597 USD a month, so no tier needs a sales call.

For larger businesses, use the calculator to determine pricing. All features from Premium are included.

bookingkoala.com/pricingChecked

What it costs your crewYes

What the price is based on

Each plan is a flat monthly fee with a ceiling on service providers or storage, five on Starter, fifteen on Growing and fifty on Premium, rather than a price for each person.

5 Providers or 5 GB

bookingkoala.com/pricingChecked

What it costs your crewYes

Adding a user

There is no published price for one extra provider: when you reach the plan ceiling you are asked to move up a plan yourself, and nothing upgrades automatically.

No, you will need to upgrade or downgrade manually. If you hit your storage, provider, or contacts limit, your store will remain active for your…

bookingkoala.com/pricingChecked

What it costs your crewNo

Setup or onboarding fee

The vendor charges nothing to get started, help you, demo or connect something, and points you to an outside firm or its community if you want your whole store built.

There are no setup fees if you're looking for general help, a demo, or us to connect something for you. However, if you're looking for us to set up…

bookingkoala.com/pricingChecked

What it costs your crewNo

Card processing rate

BookingKoala takes no cut of card payments; what you pay is set by whichever of Stripe, Square, PayPal via Braintree or Authorize.net you connect, and only one at a time.

There are no additional fees based on the transactions you process in your BookingKoala account. All fees will be determined by which payment…

help.bookingkoala.com/help/payment-proc…Checked

The trades it is built forNo

Plumbing

lawn care, pool, pest and window work appear only in a blog list of business ideas, and plumbing, heating, electrical and handyman work nowhere.

On the page: Page heading

bookingkoala.com/maid-service-softwareChecked

The trades it is built forNo

Electrical

lawn care, pool, pest and window work appear only in a blog list of business ideas, and plumbing, heating, electrical and handyman work nowhere.

On the page: Page heading

bookingkoala.com/maid-service-softwareChecked

The trades it is built forPartly

Lawn care and landscaping

lawn care, pool, pest and window work appear only in a blog list of business ideas, and plumbing, heating, electrical and handyman work nowhere.

On the page: Page heading

bookingkoala.com/maid-service-softwareChecked

The trades it is built forYes

Cleaning

Cleaning is the one trade with its own product page and the vendor calls it the biggest industry on the platform

On the page: Page heading

bookingkoala.com/maid-service-softwareChecked

The trades it is built forPartly

Pest control

lawn care, pool, pest and window work appear only in a blog list of business ideas, and plumbing, heating, electrical and handyman work nowhere.

On the page: Page heading

bookingkoala.com/maid-service-softwareChecked

The trades it is built forPartly

Pool service

lawn care, pool, pest and window work appear only in a blog list of business ideas, and plumbing, heating, electrical and handyman work nowhere.

On the page: Page heading

bookingkoala.com/maid-service-softwareChecked

The trades it is built forNo

Handyman

lawn care, pool, pest and window work appear only in a blog list of business ideas, and plumbing, heating, electrical and handyman work nowhere.

On the page: Page heading

bookingkoala.com/maid-service-softwareChecked

The trades it is built forPartly

Features for one trade

You can run several trades side by side with their own hours, booking spots and messages, but only on Premium; the vendor describes no chemical logs, pool readings or equipment history.

Configure each industry separately

bookingkoala.com/pricingChecked

Running the dayYes

Schedule and calendar

The office gets a calendar of every booking that can be filtered by date and location, with list and vertical views on Starter and map and horizontal views added on Growing.

Have all of your bookings neatly organized and filter them by date, location and more.

bookingkoala.com/pricingChecked

Running the dayYes

Technician app

Providers get their own account and a phone app showing upcoming jobs and their pay, updated the moment the office changes something, and can grab unassigned jobs themselves.

Your Providers can download a beautifully developed APP for a fully mobile experience. If they don't download an APP, they can still access their…

bookingkoala.com/featuresChecked

Running the dayPartly

Where the trucks are

Tracking rides on the clock in and out of each job rather than a live map of the fleet, and it is held back from the cheapest plan until you are on Growing.

GPS & clocking In/Out Learn more Allow tracking and allow providers to clock in/out per each job.

bookingkoala.com/pricingChecked

Running the dayPartly

Texts to customers

Over a hundred email notifications including reminders and confirmations come with every plan, but text messages to customers start on Growing, and no on-my-way arrival message is described.

Activate SMS notifications to be sent out to you, your customers and your providers. There are over 100 notifications to pick from like; reminders,…

bookingkoala.com/pricingChecked

Running the dayYes

Maintenance plans and recurring jobs

Repeat visits are created for you on a rolling horizon you choose, so a customer on a fortnightly clean always has future dates on the schedule; selling a priced maintenance plan is not described.

Schedule recurring clients in seconds, then decide how many appointments show on schedule.

bookingkoala.com/featuresChecked

Running the dayPartly

Checklists, photos and signatures

Checklists can be attached to a job on any plan and filled in as the provider works, but live progress, dependencies and exporting a finished checklist wait for Premium.

Realtime progress Checklist dependencies Export completed checklist

bookingkoala.com/pricingChecked

Quotes and getting paidYes

Quotes and estimates

Quotes are built in the office account and sent to a prospect, and a setting decides whether that customer may edit the quote they were sent before accepting it.

You can create quotes and send them to potential customers.

bookingkoala.com/featuresChecked

Quotes and getting paidYes

Price book and options

Your services and their prices are set up in the system by quantity, hours, packages or other parameters and differ per location; good, better and best quote options are not described.

Set your prices to fit your business, whether it's based on quantity, parameters, hours, minutes, packages, and many more different setup variations.

bookingkoala.com/featuresChecked

Quotes and getting paidPartly

Invoices

Every plan can send a customised invoice and collect on it, but sending invoices automatically, automatic chasing of unpaid ones and partial payments are listed only for Premium.

Send invoices automatically via email/SMS. Send automatic reminders.

bookingkoala.com/pricingChecked

Quotes and getting paidYes

Card and bank payments

Customers pay by card when booking or from the office account, with cards held at your processor rather than at BookingKoala; cash and cheque can be recorded instead of card.

Charge and refund customer debit/credit cards directly from inside your account saving you tons of time collecting payments manually.

bookingkoala.com/pricingChecked

The office and your customersYes

Online booking

Online booking is the heart of the product: customers pick services, see real availability and pay on forms you can put on a site built here or embed in the one you already have.

Allow you and your customers to book via fully customizable booking forms. Customers can pick their own services, view pricing and availability set…

bookingkoala.com/pricingChecked

The office and your customersYes

Customer portal

Customers log in to see and change their appointments, book again from pre-filled details, rate the visit, view finished checklists, leave a tip and buy gift cards.

Customers get their own accounts where they can control and view their appointments, make new ones, refer friends, buy gift cards, and more.

bookingkoala.com/featuresChecked

The office and your customersYes

Review requests

After a job the system chases reviews on the public pages that matter to a local trade, and customers can push their review out to social networks themselves.

Automatically get more reviews on your Yelp, Google, Facebook, and other social pages. Also, allow customers to share their reviews on Facebook and…

bookingkoala.com/featuresChecked

The office and your customersPartly

Timesheets

Providers clock in and out per job from Growing up and the time logs show how long and how far they travelled, but no payroll software is named as a destination for those hours.

Track Providers based on the GPS clock in/out feature to see how long they spent at a job or how long and far they have traveled.

bookingkoala.com/featuresChecked

The office and your customersYes

Technician commissions

Provider pay is worked out by the system from the rates you set per job and paid out from inside the account; the vendor does not use the words commission or bonus for it.

Easily pay out all Providers from inside the software with automatic payroll calculation.

bookingkoala.com/featuresChecked

The office and your customersPartly

Leads and follow-ups

Starter and Growing give you a single lead capture form, while the funnels that move a lead towards a booking, work progress and lead reports are a Premium feature.

Unlimited Forms and Additional Options Learn more Leads from all forms inside the platform. Funnels and all options. Work Progress.

bookingkoala.com/pricingChecked

The office and your customersPartly

Marketing campaigns

Email and text campaigns with templates, scheduling and A/B testing arrive only on Premium and bring 5,000 contacts, after which the monthly plan price rises with the contacts you hold.

Campaigns (5,000 Contacts)

bookingkoala.com/pricingChecked

The office and your customersYes

Several locations

You can set up as many locations or service zones as you need with their own prices, sales tax and schedules, and switch on multiple time zones when branches are far apart.

Create as many locations or zones as you'd like and set up the same or different pricing per each location or zone.

bookingkoala.com/pricingChecked

The office and your customersPartly

Job costing and reports

Reports cover revenue per location and industry, what providers were paid and which services sell, but the advanced set starts at Growing and no profit per job after parts is described.

Run advanced reports to find out the revenue of your company, total bookings, ratings, why people are cancelling your services, which services are…

bookingkoala.com/pricingChecked

What it connects toNo

QuickBooks Desktop

Xero has its own guide, QuickBooks Desktop is not mentioned.

A sales receipt will be created inside your QuickBooks account for all cash/check and debit/credit transactions.

help.bookingkoala.com/help/quickbooks-o…Checked

What it connects toYes

Xero

Xero has its own guide, QuickBooks Desktop is not mentioned.

On the page: Section 'What can I use Quickbooks for in my BookingKoala account?'

help.bookingkoala.com/help/quickbooks-o…Checked

What it connects toYes

Zapier and API

Other software connects through Zapier, and a second guide covers Make, so thousands of apps can be wired up; no open interface of the vendor's own is documented.

Learn how to use Zapier to integrate your BookingKoala account with 3000+ apps, including Mailchimp, Quickbooks, Google Calendar, and more.

help.bookingkoala.com/help/integrationsChecked

Trying it, starting and getting helpPartly

Free trial or free plan

You get fourteen days on any plan with your own jobs and can move between plans during it, but the card is charged the day the trial ends and there is no standing free plan.

If you are signed up for a plan, you will only be charged after the 14-day free trial is over. During that time, you can switch between all plans to…

bookingkoala.com/pricingChecked

Trying it, starting and getting helpYes

Sign up without a sales call

Each plan card links straight to a sign-up that builds a store and website for you, so no demo call stands between a buyer and a working account.

You can get started in less than 60 seconds. Sign up for a free 14-day trial, and a website with all forms will be made for you instantly.

help.bookingkoala.com/help/bookingkoala…Checked

Trying it, starting and getting helpPartly

Help getting set up

General help, a demo and connecting something are free, and an import tool brings customers and providers in, but having your whole store set up means an outside firm.

Yes, we have a tool inside BookingKoala to help you import your existing data. If you need help doing so, just let us know.

bookingkoala.com/pricingChecked

Trying it, starting and getting helpYes

Contract and cancelling

Billing is month to month, you cancel from inside the account without talking to anyone, and moving between plans mid-month is settled automatically by the system.

Yes, there are no contracts or commitments. You can cancel at any time from inside your account.

bookingkoala.com/pricingChecked

Trying it, starting and getting helpPartly

Support

Email is answered around the clock, usually within a few hours, and a phone line may go to voicemail for a call back, but the vendor says it has no live chat support at all.

At this time we do not offer any live chat support but you can use the live chat widget to browse through help center articles or send us an email.

help.bookingkoala.com/help/24-7-365-sup…Checked

Trying it, starting and getting helpYes

Getting your data out

Booking data can be exported from the system on every plan, and the comparison table lists exporting bookings as a feature of all three plans rather than a higher one.

You can export booking data from the BookingKoala system.

bookingkoala.com/pricingChecked

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