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Dispatch Math

Service Autopilot

Summary

Service Autopilot is all-in-one software for lawn care, landscaping, cleaning, snow removal, pest control and pool service companies. It schedules and routes recurring crew work, invoices and charges clients, and runs automated follow-up workflows from an office system and a crew app.

From
$49 a monthbilled annually
Open source
No
Best for
Lawn care, cleaning, snow, and landscaping service businesses

What we checked

Pages last read
Listed price
From $49 a monthFrom its pricing page
AI answers
Named in 2 of 56Buyer questions, November 2026

Service Autopilot price and terms

Terms

Free plan or trial
NoNo
Sign up without sales
NoNo

What needs a higher plan

Pro Plus
Cost for 5 users a month, Invoices, Review requests, Marketing campaigns
Elite
Quote only, Online booking, Customer portal, Several locations
Pro
Features for one trade, Route planning, Where the trucks are, Quotes and estimates, Job costing and reports
Service Autopilot's pricing page

Pricing page, captured

serviceautopilot.com/pricing, checked

All plans and limits

PlanPriceBusiness user licensesMobile user licenses
Startup$49 a month1 business users1 mobile licenses
Pro$199 a month1 business users2 mobile licenses
Pro Plus$499 a month1 Business user license5
ElitePrice on request28

Read from serviceautopilot.com/pricing.

What we checked on Service Autopilot

YesPartlyNo

What it costs your crewPartly

Cost for 5 users a month

$528 a month on Pro Plus for 5 users. Counted as one office user and the rest technicians in the field. Sold on annual billing only: monthly equivalent shown. Pro might cost less, but no overage price is published, so it could not be priced past its allowance. Includes required fees: QuickBooks Online sync add-on $29. Pro Plus is sold only by their sales team.

$499 / MO + sign up fee

serviceautopilot.com/pricing

What it costs your crewYes

Cost for one person a month

The cheapest plan with quotes, invoices and card payments is Pro at $199 a month on annual billing plus an unpublished sign-up fee; Startup at $49 has no quotes or job proposals.

$199 / MO + sign up fee

serviceautopilot.com/pricingChecked

What it costs your crewYes

Promotion and regular price

yearly shown monthly - every figure on the plan page is a per-month rate for a yearly subscription, and no month-to-month rate is published anywhere on the page, so a buyer cannot see what one month alone would cost.

All pricing is based on annual subscription rates.

serviceautopilot.com/pricingChecked

What it costs your crewYes

Quote only

The top plan, Elite, has no published price and is sold on a quote; the three lower plans show prices, but every plan button leads to a demo request.

Contact for pricing

serviceautopilot.com/pricingChecked

What it costs your crewYes

What the price is based on

Each plan is a flat annual-rate fee with a fixed number of office (business) users and mobile app licences included, rising from 1 and 1 on Startup to 2 and 8 on Elite.

On the page: Comparison table, Business Management section, Mobile Licenses Included row

serviceautopilot.com/pricingChecked

What it costs your crewYes

Adding a user

Extra app users are added through the customer success team or an 'Add mobile licenses' link, but the price of an extra licence or office user is not published anywhere on the site.

Just reach out to our customer success team and let them know about the changes you’d like to make to your plan - including adding new app users.

serviceautopilot.com/pricingChecked

What it costs your crewYes

Setup or onboarding fee

Every priced plan card adds a sign-up fee on top of the monthly figure; the amount is not published and it appears to be required on all of them.

$49 / MO + sign up fee

serviceautopilot.com/pricingChecked

The trades it is built forYes

Plumbing

General Maintenance, Pool Service, Plumbing Field Service Software

On the page: Industries page, list of industry cards

serviceautopilot.com/industriesChecked

The trades it is built forYes

Lawn care and landscaping

The product is explicitly positioned for lawn care and cleaning businesses

General Maintenance, Pool Service, Plumbing Field Service Software

serviceautopilot.com/industriesChecked

The trades it is built forYes

Cleaning

The product is explicitly positioned for lawn care and cleaning businesses

On the page: Industries page, list of industry cards

serviceautopilot.com/industriesChecked

The trades it is built forYes

Pool service

General Maintenance, Pool Service, Plumbing Field Service Software

On the page: Industries page, list of industry cards

serviceautopilot.com/industriesChecked

The trades it is built forPartly

Features for one trade

Chemical tracking for lawn, pest and pool crews and a snow dispatch board are built in, but both start at Pro and are crossed out on Startup; no flat-rate price book or HVAC equipment history is described.

Track chemical use and maintain accurate records for every job—keeping your crews compliant and your clients safe.

serviceautopilot.com/gettheteamappChecked

Running the dayYes

Schedule and calendar

One-time and recurring jobs are scheduled on a calendar on every plan, though the separate dispatch calendar view starts at Pro; drag-and-drop is not described in so many words.

Easily schedule recurring jobs on your calendar for whatever cadence you need - weekly, bi-weekly, or monthly.

serviceautopilot.com/lawn-care-softwareChecked

Running the dayYes

Technician app

The iOS and Android Team App is included on every plan and shows crews past and upcoming jobs, client information, service history and instructions, syncing their changes back to the office.

Review past job details and get ready for upcoming work with full access to client information, service history, and special instructions.

serviceautopilot.com/gettheteamappChecked

Running the dayPartly

Route planning

Route optimization is a headline feature, but the pricing comparison table marks it with a cross on Startup, so it starts on the Pro plan.

Advanced route optimization

serviceautopilot.comChecked

Running the dayPartly

Where the trucks are

The office can see where employees are through the mobile app, but employee tracking starts at Pro, and the FleetSharp GPS integration is call-for-pricing on every plan, Elite included.

GPS and employee tracking

serviceautopilot.comChecked

Running the dayYes

Texts to customers

Appointment reminders and follow-up messages can be sent automatically by email or text, and two-way texting is included on Elite; no page describes an on-my-way message with the technician's arrival time.

You can store detailed customer profiles, log service notes, send automated appointment reminders, and follow up with clients to ensure satisfaction.

serviceautopilot.com/pest-control-softw…Checked

Running the dayYes

Maintenance plans and recurring jobs

Repeating visits are scheduled on any cadence you choose and billed automatically against an ongoing maintenance agreement, so a plan customer is invoiced without the office re-entering the work each time.

You can customize invoices with your branding, itemize services provided, and set up recurring billing for ongoing maintenance contracts.

serviceautopilot.com/pool-service-softw…Checked

Running the dayYes

Checklists, photos and signatures

Custom multi-page forms with conditional logic and before-and-after photos from the crew app are supported; customer signature capture is not mentioned on the pages read.

Instantly capture and send before-and-after photos.

serviceautopilot.com/gettheteamappChecked

Quotes and getting paidPartly

Quotes and estimates

Pro and higher plans offer estimates and proposals; online approval and direct conversion into a job are not documented.

Send estimates and proposals

serviceautopilot.comChecked

Quotes and getting paidPartly

Price book and options

Estimate templates add selected services and packages with rates, while good-better-best quote options are not documented.

Add all the services/packages in the order you want them to appear on the estimates.

serviceautopilot.com/software-training/…Checked

Quotes and getting paidPartly

Invoices

Instant and bulk invoicing is on every plan, but automatic past-due reminders run through Automations, which the comparison table only includes from Pro Plus upward.

Automate things like estimate follow-ups, invoices, past due reminders, credit card updates, texts, email campaigns, and so much more.

serviceautopilot.com/lawn-care-softwareChecked

Quotes and getting paidYes

Card and bank payments

The vendor documents built-in card processing and a portal where customers can directly pay invoices or balances.

Securely accept payments in the field and maintain PCI compliance

serviceautopilot.com/credit-card-proces…Checked

Quotes and getting paidYes

Fast payouts

SA Payments advertises same-day payments when charging client cards; the site does not publish any fee or rate for that same-day funding.

SA Payments allow you to easily charge and credit accounts SAME-DAY.

serviceautopilot.com/lawn-care-softwareChecked

Quotes and getting paidPartly

Customer financing

Customer financing is offered through a partner platform called OPTIMUS rather than by the software itself, with a soft credit check, money paid out in one to two working days and no joining cost stated.

Service Autopilot is teaming up with OPTIMUS, an all-in-one finance platform, that makes financing easy for home service professionals.

serviceautopilot.com/optimusChecked

Quotes and getting paidPartly

Parts and inventory

The Team App gives crews materials and equipment load lists, while truck and shop stock tracking is not documented.

Before heading out, crews can check what materials and equipment they need for the day.

serviceautopilot.com/software/sa-team-a…Checked

The office and your customersPartly

Online booking

Clients can request service from your website through the Client Portal, which opens a ticket rather than booking straight into the schedule; the portal is included on Elite and call-for-pricing on lower plans.

Request services… which opens a ticket in your system.

serviceautopilot.com/client-portalChecked

The office and your customersPartly

Customer portal

The Client Portal lets clients view and pay invoices, see payment history and update cards, but it is included only on Elite and is call-for-pricing on Startup, Pro and Pro Plus.

Directly pay their invoice or account balance.

serviceautopilot.com/client-portalChecked

The office and your customersPartly

Review requests

Automated surveys collect 5-star ratings and feedback from Pro Plus upward; the pages do not say the request sends customers to a Google review.

Collect 5-star ratings and get feedback via surveys

serviceautopilot.comChecked

The office and your customersYes

Timesheets

Crews clock time and the office tracks team hours and billable hours; no payroll software is named as a destination for the hours.

This includes bulk invoicing, tracking billable hours/expenses, crew time-clocking, generating reports, as well as automating payments and reminders.

serviceautopilot.com/field-service-soft…Checked

The office and your customersYes

Leads and follow-ups

Prospect and lead tracking is ticked on every plan, and Automations (Pro Plus and up) can follow up on open estimates automatically.

Manage clients and leads

serviceautopilot.comChecked

The office and your customersPartly

Marketing campaigns

Pro Plus offers pre-built marketing campaigns; the vendor does not publish a separate campaign price.

On the page: Homepage plan cards, PRO PLUS card feature list

serviceautopilot.comChecked

The office and your customersPartly

Several locations

Multi-location management is listed only on the quote-priced Elite plan; the comparison table marks it with a cross on Startup, Pro and Pro Plus.

On the page: ELITE plan card feature list; comparison table Additional Tools section

serviceautopilot.com/pricingChecked

The office and your customersPartly

Job costing and reports

Job costing and analysis plus a reports centre come with Pro and above; Startup does not include job costing.

Job costing & Analysis

serviceautopilot.com/pricingChecked

What the AI doesYes

AI features

Smart Routes uses advanced algorithms and machine learning with traffic and service data to generate efficient crew routes.

Service Autopilot’s smart routes leverage advanced algorithms and machine-learning techniques to analyze traffic patterns, service locations and…

serviceautopilot.com/field-service/smar…Checked

What it connects toYes

QuickBooks Online

Two-way sync with both QuickBooks Online and QuickBooks Desktop covers customers, invoices and payments.

Get 2-Way QuickBooks Sync for Only $29/mo

serviceautopilot.com/quickbooks-onlineChecked

What it connects toYes

QuickBooks Desktop

Two-way sync with both QuickBooks Online and QuickBooks Desktop covers customers, invoices and payments.

On the page: QuickBooks Online page, call-to-action below the testimonial

serviceautopilot.com/quickbooks-onlineChecked

Where it is soldYes

Australia

nothing is said about UK VAT or Australian GST.

All members get free chat and experienced, US-based phone support.

serviceautopilot.com/automationsChecked

Trying it, starting and getting helpNo

Free trial or free plan

There is no free trial or free plan; prospects get a pre-recorded free tour and a demo instead of trying it with their own jobs.

While we don’t offer a free trial. We provide a free tour to explore what Service Autopilot can do for your business.

serviceautopilot.com/pest-control-softw…Checked

Trying it, starting and getting helpNo

Sign up without a sales call

Every plan card's button is 'GET A DEMO' and the site directs new customers to contact the team for a demo and consultation before starting; no online checkout is offered.

Getting started with Service Autopilot's lawn care business software is easy! Contact our team to schedule a personalized demo and consultation.

serviceautopilot.com/lawn-care-softwareChecked

Trying it, starting and getting helpYes

Help getting set up

A dedicated launch advisor sets up each new account, with introductory consultation and one-on-one training; a sign-up fee applies to every priced plan, and dedicated onboarding specialists are an Elite feature.

When you sign up, a dedicated launch advisor will help you get your account up and running.

serviceautopilot.com/automationsChecked

Trying it, starting and getting helpNo

Contract and cancelling

Plans are annual subscriptions that auto-renew for 12 months unless written notice is given 60 days before expiry, with early termination fees and no refunds; downgrades wait until contract end.

this Agreement will automatically renew for successive periods of 12 months (each a Renewal Period) unless either party provides written notice of…

serviceautopilot.com/terms-of-serviceChecked

Trying it, starting and getting helpYes

Support

Chat and US-based phone support are included for all members, with a claimed average response of two minutes or less; support hours are not published.

On the page: 'How We Help You Get Started Fast' section

serviceautopilot.com/automationsChecked

Trying it, starting and getting helpPartly

Getting your data out

The product has an exporting feature for lists, including client locations and invoice information, but full-account export coverage is not specified.

you might need to export lists of data OUT of Service Autopilot

serviceautopilot.com/software-training/…Checked

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