Skip to content
Dispatch Math

BuildOps

Summary

BuildOps is field service software for commercial contractors that joins scheduling and dispatch, a technician app, maintenance agreements, projects, invoicing and financial reporting in one platform. An AI layer called OpsAI is built into dispatch, field notes, purchasing and billing.

Price
Price on request
Open source
No
Category
HVAC

What we checked

Pages last read
AI answers
Named in 3 of 56Buyer questions, November 2026

BuildOps price and terms

Terms

Sign up without sales
NoNo
BuildOps's pricing page

Pricing page, captured

buildops.com/pricing, checked

What we checked on BuildOps

YesPartlyNo

What it costs your crewYes

Quote only

BuildOps publishes tailored proposal pricing after discovery rather than a public subscription rate card.

No two shops run the same way. That's why BuildOps pricing is built around your crew size, your trades, and what you actually need, so your…

buildops.com/pricingChecked

What it costs your crewYes

What the price is based on

The terms of service price the subscription per licensed user each month, with a minimum number of users agreed for the whole subscription term in the order.

Customer may add users above the User Floor at the monthly per-user price above on a prorated basis for the rest of the Subscription Term.

buildops.com/terms-of-serviceChecked

What it costs your crewYes

Adding a user

Adding a technician costs the per-user monthly price in your order, prorated to the end of the term; the user count can never drop below the agreed minimum, and each addition raises that minimum.

Customer may not reduce the number of Licensed Users below the User Floor during the Subscription Term. Customer may add users above the User Floor…

buildops.com/terms-of-serviceChecked

What it costs your crewYes

Card processing rate

Payments+ has no monthly fee and charges per transaction: 2.9% + $0.30 for cards (3.25% + $0.30 for Amex) and 1% capped at $10 for bank transfers, processed by Payabli, with an option to pass fees to customers. The site does not say whether its processing is required.

Absorb Fees (Both) - 2.9% + $0.30 per transaction for card (3.25% + $0.30 for AMEX), and 1% (capped @ $10) per transaction for ACH.

buildops.com/features/paymentsChecked

The trades it is built forYes

HVAC

BuildOps maintains dedicated commercial pages for HVAC, plumbing, and electrical contractors and their operational workflows.

For commercial contractors running HVAC, electrical, plumbing, refrigeration, or fire and life safety, BuildOps is the only field service app that's…

buildops.com/platform/technician-mobile…Checked

The trades it is built forYes

Plumbing

BuildOps maintains dedicated commercial pages for HVAC, plumbing, and electrical contractors and their operational workflows.

On the page: Mobile app page FAQ, 'What is the best field service app for commercial contractors?'

buildops.com/platform/technician-mobile…Checked

The trades it is built forYes

Electrical

BuildOps maintains dedicated commercial pages for HVAC, plumbing, and electrical contractors and their operational workflows.

On the page: Mobile app page FAQ, 'What is the best field service app for commercial contractors?'

buildops.com/platform/technician-mobile…Checked

The trades it is built forYes

Features for one trade

BuildOps offers HVAC-specific asset refrigerant logging using digital forms and inventory items.

Log refrigerant type and amount at the asset level using digital forms and inventory items — so your records live in the system, not on a clipboard.

buildops.com/industries/hvacChecked

Running the dayYes

Schedule and calendar

The drag-and-drop board schedules field staff and gives AI-ranked suggestions for assignment.

Drag-and-drop board with AI-ranked tech suggestions built in.

buildops.com/features/schedule-dispatchChecked

Running the dayYes

Technician app

The technician application puts job details, asset history, time tracking, quotes, and invoices on-site.

BuildOps gives techs everything they need on-site: work orders, asset history, time tracking, quoting, and invoicing.

buildops.com/platform/technician-mobile…Checked

Running the dayPartly

Route planning

Distance-based matching reduces unnecessary driving, while the vendor does not state stop-sequence optimization.

AI assists every dispatch decision: suggesting the best tech, building tomorrow's plan, and reducing unnecessary drive time with distance-based…

buildops.com/features/schedule-dispatchChecked

Running the dayPartly

Where the trucks are

Live truck locations on the dispatch map come from Fleet+, run by Azuga and updated every 60 seconds, which BuildOps presents as a separate module rather than part of the core product.

Fleet+ connects live GPS tracking, geofenced timecards, and fleet safety tools to your operations, so nothing runs off the radar.

buildops.com/features/fleetChecked

Running the dayYes

Maintenance plans and recurring jobs

Maintenance agreements can generate recurring visits automatically and report agreement revenue, cost, and margin.

Define service frequency once inside the agreement. BuildOps generates recurring visits, assigns qualified techs, and tracks completion rates across…

buildops.com/features/preventative-main…Checked

Running the dayYes

Checklists, photos and signatures

Field crews can complete daily reports, capture photos, and fill digital forms without connectivity.

Complete work orders, collect signatures, access site plans and manuals from the truck or the roof.

buildops.com/platform/technician-mobile…Checked

Running the dayYes

Works without signal

Field crews can complete reports, capture photos, and fill forms offline before synchronizing after reconnection.

Yes. BuildOps saves all data locally, even in basements, on rooftops, or in dead zones. Everything syncs to the office the moment your tech…

buildops.com/platform/technician-mobile…Checked

Quotes and getting paidYes

Quotes and estimates

Quotes can be built in the field or the office. Customers approve them with a signature, and an approved quote becomes a scheduled job or project in one click. The office can also see when a customer opens a quote.

Techs create quotes on-site with auto-filled job and property details. The office refines and sends. Customers approve with a signature, no delays.

buildops.com/features/quote-to-contractChecked

Quotes and getting paidYes

Price book and options

Quotes draw labor, materials and equipment from a built-in pricebook and support several versions of a quote. The site does not describe good, better and best options shown side by side.

BuildOps quoting includes a pricebook with labor, materials, and equipment pricing, multi-version quoting with direct version editing, internal…

buildops.com/features/quote-to-contractChecked

Quotes and getting paidYes

Invoices

BuildOps creates invoices from field time, materials, photos, and job notes, including mobile sending.

Every invoice pulls time, parts, and job notes from the field automatically. Nothing gets left blank.

buildops.com/features/invoicingChecked

Quotes and getting paidYes

Card and bank payments

Through Payments+, customers pay by card or bank transfer from a Pay Now link on emailed invoices, and technicians can take card or bank transfer payments on the job in the mobile app.

Yes. Techs collect card or ACH payments on-site via the BuildOps mobile app. The payment links to the invoice and appears in the office instantly

buildops.com/features/paymentsChecked

Quotes and getting paidNo

Fast payouts

No same-day or next-day payout is offered. Card payments reach the bank in two business days and bank transfers in three to five, with batches closing daily at 5 PM ET.

Card payments deposit in two business days. ACH settles in three to five. Batches close daily at 5 PM ET

buildops.com/features/paymentsChecked

Quotes and getting paidYes

Parts and inventory

The product reports on-hand, reserved, and low-stock inventory status across every location.

Techs see what's been logged on their truck before they head out right from the app. Spot a gap? Request from the warehouse before the first job…

buildops.com/features/purchasing-invent…Checked

The office and your customersYes

Timesheets

Approved timesheets are prepared for payroll export after bulk overtime rules are applied.

Techs and crew clock in on-site and log time to jobs and projects, right from the mobile app.

buildops.com/features/time-trackingChecked

The office and your customersYes

Leads and follow-ups

CRM+ adds a visual board of deals by stage with activity logging and overdue follow-up flags, and quote tracking shows when a customer has read a quote so you can follow up.

Log every call, email, and meeting in one place. Filter by status, spot overdue follow-ups, and keep your pipeline moving.

buildops.com/features/crmChecked

The office and your customersYes

Several locations

BuildOps pitches one system across branches and entities for larger contractors, with reports by branch and the same maintenance workflows in every branch.

You need one operating system that connects every branch, every crew, and every dollar so leadership sees the truth and the field moves faster.

buildops.com/enterpriseChecked

The office and your customersYes

Job costing and reports

Logged hours attach to jobs and cost codes, making labor cost information visible to office staff.

Track cost, margin, labor burn, and billing progress right inside the job before you send the invoice.

buildops.com/platform/reporting-analyti…Checked

What the AI doesYes

AI features

OpsAI flags unbilled jobs, writes invoice summaries, and supports dispatch decisions inside the product.

OpsAI is live and in production today. Contractors are using it now across dispatch, field documentation, asset capture, invoicing, and payment…

buildops.com/features/schedule-dispatchChecked

What it connects toYes

QuickBooks Online

BuildOps documents direct QuickBooks Online and Desktop integration for contractor financial-management workflows.

BuildOps integrates directly with QuickBooks online or desktop to simplify financial management.

buildops.com/platform/integrations/quic…Checked

Where it is soldYes

Australia

Nothing was found about the UK or Australia.

Fees are invoiced as described in the Order and are in US dollars.

buildops.com/terms-of-serviceChecked

Trying it, starting and getting helpNo

Sign up without a sales call

BuildOps cannot be bought online. Every call to action is a demo or a pricing request, and the subscription starts from an Order both parties sign, followed by a guided implementation.

These Terms of Service (“ToS”) are between BuildOps, Inc. (“BuildOps”) and the customer identified on the Order (“Customer”) and applies to all…

buildops.com/terms-of-serviceChecked

Trying it, starting and getting helpYes

Help getting set up

BuildOps says its implementation team provides hands-on help when bringing the QuickBooks connection live.

Every implementation includes ERP integration setup and validation — QuickBooks, Sage Intacct, NetSuite, Spectrum, or Vista.

buildops.com/implementation-processChecked

Trying it, starting and getting helpPartly

Contract and cancelling

Each signed Order sets a fixed subscription term, and you cannot cut users below the agreed minimum during that term. Fees are non-refundable. The site does not say whether monthly terms exist or how to cancel.

The number of Licensed Users specified above represents the minimum quantity for the applicable Subscription Term (the "User Floor"). Customer may…

buildops.com/terms-of-serviceChecked

Trying it, starting and getting helpYes

Support

Support is available around the clock by phone, by email and inside the web app. Training and onboarding fall outside the support scope.

Customer can contact support by: +1 323 487 8882 support@buildops.com on web app Support Hours: 24/7/365

buildops.com/support-policyChecked

Trying it, starting and getting helpYes

Getting your data out

Your data is available for export after the subscription ends, but only if you ask in writing within 30 days. After that BuildOps no longer has to keep it.

BuildOps will make Customer Data available to Customer for export as long as BuildOps receives written notice within thirty (30) days after the…

buildops.com/terms-of-serviceChecked

BuildOps alternatives

All 9 alternatives

Similar in HVAC

See all in HVAC

From our research

All research

Is BuildOps yours?

It's free and marks the page as verified. You confirm it with an email at buildops.com. Claim this listing

Report an error if a fact is wrong.