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Dispatch Math

RazorSync

Summary

RazorSync is field service management software for small trade and home service companies, covering scheduling, dispatch to an iOS and Android technician app, work orders, quotes, invoicing and card payments. Plans are sized by user count rather than jobs.

From
$90 a month$85 billed annually, 6% less
Open source
No
API
Yes
Best for
Small HVAC, plumbing, electrical and lawn crews that run their books in QuickBooks

What we checked

Pages last read
Listed price
From $90 a monthFrom its pricing page
AI answers
Not named in any of 56Buyer questions, November 2026

RazorSync price and terms

Terms

Free to start
PartlyNo free plan (limited free use)Two-week (14-day) free trial of the full product, no standing free plan
Sign up without sales
PartlySome plans
The terms in full

the pricing page invites "Try RazorSync FREE for two weeks!" and the trial banner states "Full app experience" and "No commitment". No card requirement is stated.

For AI agents

API
Yes

What needs a higher plan

Team
Cost for 5 users a month
Pro
Cost for 10 users a month
RazorSync's pricing page

Pricing page, captured

razorsync.com/pricing, checked

All plans and limits

PlanPriceUsers
Solo$90 a month or $85 a month, billed yearlyup to 2
Team$225 a month or $195 a month, billed yearlyup to 7
Pro$499 a month or $439 a month, billed yearlyup to 15
EnterprisePrice on requestUnlimited

Read from razorsync.com/pricing.

What we checked on RazorSync

YesPartlyNo

What it costs your crewPartly

Cost for 5 users a month

$225 a month on Team for 5 users. Counted as one office user and the rest technicians in the field. Solo might cost less, but no overage price is published, so it could not be priced past its allowance.

TEAM up to 7 users $225 / Month When paid monthly

razorsync.com/pricing

What it costs your crewPartly

Cost for 10 users a month

$499 a month on Pro for 10 users. Counted as one office user and the rest technicians in the field. Solo, Team might cost less, but no overage price is published, so it could not be priced past its allowance.

PRO up to 15 users $499 / Month When paid monthly

razorsync.com/pricing

What it costs your crewYes

Cost for one person a month

The Solo plan costs $90 a month paid monthly for up to two users, or $85 a month paid annually, and includes scheduling, estimating and invoicing and credit card payments.

Solo is $90 per month for up to 2 users. Team is $225 per month for up to 7 users. Pro is $499 per month for up to 15 users. Enterprise covers…

razorsync.com/pricingChecked

What it costs your crewYes

Promotion and regular price

promotion: new and existing customers who bundle RazorSync Merchant Services get 50% off their first three months of the software, so the regular rate resumes in month four; the pricing page itself prints the monthly rate beside the lower annual-billed rate rather than an introductory price.

New and current customers who bundle RazorSync Merchant Services get 50% off their first 3 months of RazorSync field service management software.

razorsync.com/features/credit-card-proc…Checked

What it costs your crewPartly

Quote only

Three of the four plans carry published monthly prices; only the unlimited-user Enterprise plan is sold through sales, with its price shown as Contact Us on the plan card.

Enterprise covers unlimited users and is priced through sales.

razorsync.com/pricingChecked

What it costs your crewYes

What the price is based on

Each plan is a flat monthly fee with a ceiling on users rather than a price per technician: SOLO up to 2 users, TEAM up to 7, PRO up to 15, with unlimited users only on the quoted Enterprise plan.

Users Up to 2 users ... Users Up to 7 users ... Users Up to 15 users ... Users Unlimited users

razorsync.com/pricingChecked

What it costs your crewPartly

Adding a user

The vendor says users can be added beyond a plan's allowance but publishes no per-user price anywhere, so in practice the documented route past 2, 7 or 15 users is the next plan up.

Each of our Packages are 'right-sized' to include a specific set # of Users however you can optionally add Users beyond the number included.

razorsync.com/pricingChecked

What it costs your crewPartly

Setup or onboarding fee

Implementation/onboarding and 1-on-1 training are listed as standard plan features, but the terms of service describe separately purchased activation plans and training packages whose fees are non-refundable.

Training packages are available for purchase by Customers at any time from within the Service.

razorsync.com/terms-of-serviceChecked

What it costs your crewPartly

Card processing rate

No processing rate is published at all: the vendor says the rate floats to whatever is best at the time. Its own Merchant Services is required for subscription billing and for taking payments during the trial.

We never use a standard processing rate, but always give you the best rate available at the moment, making sure that you get the lowest rate possible…

razorsync.com/features/credit-card-proc…Checked

The trades it is built forYes

HVAC

Dedicated industry pages exist for HVAC, plumbing, electrical, lawn care and landscaping, alarm and security, appliance repair and IT repair.

our software is best suited for: • HVAC • Plumbing • Equipment Repair • Electrical • Home Improvement • Appliance Repair (Commercial) • Pool & Spa…

razorsync.com/industriesChecked

The trades it is built forYes

Plumbing

Dedicated industry pages exist for HVAC, plumbing, electrical, lawn care and landscaping, alarm and security, appliance repair and IT repair.

On the page: Industries intro list of 20 core industries

razorsync.com/industriesChecked

The trades it is built forYes

Electrical

Dedicated industry pages exist for HVAC, plumbing, electrical, lawn care and landscaping, alarm and security, appliance repair and IT repair.

On the page: Industries intro list of 20 core industries

razorsync.com/industriesChecked

The trades it is built forYes

Lawn care and landscaping

Dedicated industry pages exist for HVAC, plumbing, electrical, lawn care and landscaping, alarm and security, appliance repair and IT repair.

On the page: Industries intro list of 20 core industries

razorsync.com/industriesChecked

The trades it is built forNo

Cleaning

Pool and spa, pest control, cleaning and handyman appear only as named entries on the shared industries list, with no page of their own.

On the page: Industries intro list of 20 core industries

razorsync.com/industriesChecked

The trades it is built forNo

Pest control

Pool and spa, pest control, cleaning and handyman appear only as named entries on the shared industries list, with no page of their own.

On the page: Industries intro list of 20 core industries

razorsync.com/industriesChecked

The trades it is built forNo

Pool service

Pool and spa, pest control, cleaning and handyman appear only as named entries on the shared industries list, with no page of their own.

On the page: Industries intro list of 20 core industries

razorsync.com/industriesChecked

The trades it is built forNo

Handyman

Pool and spa, pest control, cleaning and handyman appear only as named entries on the shared industries list, with no page of their own.

On the page: Industries intro list of 20 core industries

razorsync.com/industriesChecked

Running the dayYes

Schedule and calendar

The office sees every technician's scheduled jobs in one window and plans work by dragging work orders onto a calendar, with day, week and month views and colour-coded job statuses.

Easily, intuitively plan and dispatch work orders with drag and drop scheduling that makes planning easy.

razorsync.com/features/schedule-organiz…Checked

Running the dayYes

Technician app

Assignments reach the technician's iOS or Android app carrying the address, customer history, notes and attachments, and the technician updates the job, adds photos, quotes, signature and payment from there.

You drag a work order onto a technician's day to schedule it, and the assignment reaches their mobile app with the address, customer history, and job…

razorsync.com/features/schedule-organiz…Checked

Running the dayPartly

Route planning

Route optimization is sold as a $50 a month add-on on the Solo and Team plans and comes included on the Pro plan, listed among its benefits.

Benefits of Team Plan Route Optimization Inventory Management & Templates

razorsync.com/pricingChecked

Running the dayYes

Where the trucks are

GPS mapping and driving directions are a standard feature on every plan, and the map view shows where each technician is in relation to open jobs plus where they were during the day.

See where your team is at a glance as well as where they were throughout their workdays.

razorsync.com/features/field-service-te…Checked

Running the dayYes

Texts to customers

Text and email notifications to customers are standard on every plan and are sent from inside the workspace; the pages describe reminders and timing updates but never name a specific on-my-way message with an arrival time.

Send text and email notifications to your customers and staff, without ever leaving your RazorSync workspace.

razorsync.com/features/customer-experie…Checked

Running the dayYes

Maintenance plans and recurring jobs

Recurring service requests generate maintenance visits automatically on every plan, and Subscription Billing invoices each agreement and charges the card on file, though that billing half requires RazorSync Merchant Services.

Recurring service requests create maintenance visits on a set schedule, such as spring and fall tune-ups, so your office doesn't rebuild them every…

razorsync.com/industries/hvacChecked

Running the dayYes

Checklists, photos and signatures

Technicians add notes and photos to the job and capture the customer's signature on site; picture and signature capture are standard features, and the terms of service refer to custom forms the customer builds.

Techs can see their day's schedule, get driving directions, open each work order with the customer's service history, add notes and photos, build…

razorsync.com/industries/hvacChecked

Running the dayYes

Works without signal

The vendor states plainly that the technician app keeps working with no signal, naming a basement or rooftop, and repeats the claim for utility crews across a service territory.

The app works offline, so a tech in a basement or on a rooftop with no signal can keep working.

razorsync.com/industries/hvacChecked

Quotes and getting paidYes

Quotes and estimates

Estimating is a standard feature on every plan and technicians build quotes in the field; quotes export to QuickBooks and carry job-cost margins, though no customer-facing online approval step is described.

Invoices, payments, and quotes export from RazorSync into QuickBooks, including the line items, billable hours, and materials captured on the work…

razorsync.com/quickbooksChecked

Quotes and getting paidYes

Price book and options

Service items carry a base cost you set once and reuse on every job, and the item list can be imported from QuickBooks so pricing stays consistent; good-better-best quote options are not described anywhere.

Set base costs on your service items. Add what each item costs you once. RazorSync uses it every time that item goes on a job.

razorsync.com/features/job-costingChecked

Quotes and getting paidYes

Invoices

Invoices are generated from the completed job with parts, labour and taxes, from office or field, and automated billing chases past-due invoices by charging a stored card on a schedule you set.

Quickly generate professional invoices, with parts, labor and taxes from the office or in the field.

razorsync.com/features/revenue-improvem…Checked

Quotes and getting paidYes

Card and bank payments

Technicians take card payments on the job from the mobile app, and customers can pay online through a Pay Now link emailed with the invoice; bank transfer is never mentioned.

Techs can collect and process payments without leaving the job site, right from the RazorSync mobile app. You can also email invoices with a Pay Now…

razorsync.com/features/credit-card-proc…Checked

Quotes and getting paidYes

Parts and inventory

Inventory Management appears in the Additional Features comparison with a tick and no monthly price in every priced plan column, and the PRO plan card names it among that plan's top features, so no separate fee is published for it.

Inventory Management & Templates

razorsync.com/pricingChecked

The office and your customersPartly

Online booking

Customers request service themselves through the RazorSync-hosted customer portal, but no booking widget for your own website or a Google Business Profile is documented anywhere on the site.

Provide a RazorSync-supported customer portal to your customers so they can request service, review quotes, submit payments and send feedback online.

razorsync.com/features/customer-experie…Checked

The office and your customersYes

Customer portal

A customer portal is a standard feature on every plan and lets customers review their quotes, submit payments, request further service and leave feedback online.

On the page: Flexibility to meet customers' unique needs, Customer Portal Support

razorsync.com/features/customer-experie…Checked

The office and your customersYes

Timesheets

Time Cards and Payroll are standard on every plan, technicians clock in and out from the field app, and time card data syncs to QuickBooks; no other payroll product is named.

Accurately track working hours from the field or office for quick payroll reporting and distribution.

razorsync.com/features/field-service-te…Checked

The office and your customersYes

Job costing and reports

Job Costing shows revenue, cost, tax, profit and margin on every job, quote and invoice, measured against a company-wide profit target you set, inside the same product.

RazorSync Job Costing shows your cost, profit, and margin on every work order, quote, and invoice, right inside the platform you already use every…

razorsync.com/features/job-costingChecked

What it connects toYes

QuickBooks Online

QuickBooks Desktop and QuickBooks Online sync is a $20 a month add-on on the Solo plan and included on Team and Pro

RazorSync customers can optionally add additional features like; QuickBooks Desktop or Online Sync, Advanced Reporting, Route Optimization or…

razorsync.com/pricingChecked

What it connects toYes

QuickBooks Desktop

QuickBooks Desktop and QuickBooks Online sync is a $20 a month add-on on the Solo plan and included on Team and Pro

On the page: Frequently Asked Questions, 'Are there any separate add-on fees?'; Additional Features list shows 'QuickBooks Desktop & Online Sync $20 / month' on Solo and no fee on Team and Pro

razorsync.com/pricingChecked

What it connects toNo

Xero

the pricing page does not mention Xero at all.

On the page: Frequently Asked Questions, 'Are there any separate add-on fees?'; Additional Features list shows 'QuickBooks Desktop & Online Sync $20 / month' on Solo and no fee on Team and Pro

razorsync.com/pricingChecked

What it connects toYes

Zapier and API

A way for other software to connect is listed among the standard features included on every plan, and the utility edition advertises an open connection for linking other tools; Zapier is never named.

Open API to connect the tools you already use

razorsync.com/utilityChecked

Where it is soldNo

Australia

Nothing addresses UK VAT or Australian GST.

QuickBooks Desktop connects through the QuickBooks Web Connector and works with US versions of Pro, Premier, and Enterprise.

razorsync.com/quickbooksChecked

Trying it, starting and getting helpPartly

Free trial or free plan

There is no standing free plan. The 14-day trial gives the full Enterprise package against your own jobs, with the single limitation that you cannot process card payments until merchant services are approved.

Your Free trial provides you with a full version of RazorSync (Enterprise Package) and the only limitation will be an inability to process credit…

razorsync.com/pricingChecked

Trying it, starting and getting helpPartly

Sign up without a sales call

You can start the 14-day trial yourself from a web form, but every published plan card routes to Book a Demo rather than a checkout, and Enterprise is priced by sales only.

Sign up for our 14-day free trial to learn how RazorSync's complete suite of services can help you increase productivity

razorsync.com/free-trialChecked

Trying it, starting and getting helpYes

Help getting set up

One-on-one training and implementation/onboarding are both listed among the standard features on every plan, and trial users are promised personalised support; extra training packages are sold separately.

Every plan includes the mobile apps, scheduling and dispatch, invoicing, credit card payments, and 1-on-1 training.

razorsync.com/pricingChecked

Trying it, starting and getting helpPartly

Contract and cancelling

The pricing FAQ invites month-to-month payment, but the terms of service set a two-year initial term where none is specified, auto-renewing yearly on 30 days' notice. Cancellation itself is self-serve, with no retention call.

the Agreement will be extended automatically for additional terms of 1 year at the end of the initial term and each renewal term. Either party may…

razorsync.com/terms-of-serviceChecked

Trying it, starting and getting helpYes

Support

Phone and email support run business hours in US Central time, Monday to Thursday 7am-6pm and Friday to 5pm, with email only on Saturday; there is no published cover for a 7am Sunday breakdown.

Hours of Operation Monday – Thursday, 7 am to 6 pm (Central Time) Friday, 7 am to 5 pm (Central Time) Email Support (only): Saturday 10 am to 3 pm…

razorsync.com/contact-usChecked

Trying it, starting and getting helpYes

Getting your data out

The customer owns its data, and for thirty days after termination the vendor makes that data available for export in its own standard format, after which it may delete it.

for a period of thirty (30) calendar days following the effective date of termination, RazorSync will make Customer Data available for export by…

razorsync.com/terms-of-serviceChecked

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