Skip to content
Dispatch Math

Commusoft

Summary

Commusoft is all-in-one field service software for residential and commercial trade contractors, covering scheduling, dispatch, an offline technician app, quoting, invoicing and service contracts. Optional add-ons extend it with sales pipeline, vehicle tracking, SMS and AI tools.

Price
Price on request
Open source
No
API
Yes
Best for
Commercial HVAC, plumbing, electrical and power-service contractors

What we checked

Pages last read
AI answers
Not named in any of 56Buyer questions, November 2026

Commusoft price and terms

Terms

Free to start
PartlyNo free plan (limited free use)A free trial is advertised
Sign up without sales
NoNo
The terms in full

the public US pages do not state its duration, card requirement, or a permanent free plan.

For AI agents

API
Yes
Commusoft's pricing page

Pricing page, captured

commusoft.com/en-us/plans, checked

What we checked on Commusoft

YesPartlyNo

What it costs your crewYes

Quote only

The US plans page describes product plans and license types, but it provides no public rate or checkout.

For specific pricing queries, it’s always best to speak to our team directly.

commusoft.com/en-us/faqsChecked

What it costs your crewYes

What the price is based on

Commusoft describes licenses for office staff, managers, and technicians, including contracted, rolling monthly, and daily types.

All office staff, managers, and technicians use the software and therefore require a license.

commusoft.com/en-us/plansChecked

What it costs your crewYes

Adding a user

Adding a technician means buying another license, not moving to a higher plan. The vendor states there is no user limit, but publishes no per-license price.

There is no limit on the number of users the software can support.

commusoft.com/en-us/plansChecked

The trades it is built forYes

HVAC

Dedicated industry pages exist for HVAC, plumbing and electrical contractors, plus generators, refrigeration, building and facility maintenance.

We serve plumbing & heating, electrical, HVAC, renewable energy, building maintenance, and generator maintenance businesses, to name just a few.

commusoft.com/en-us/faqsChecked

The trades it is built forYes

Plumbing

Dedicated industry pages exist for HVAC, plumbing and electrical contractors, plus generators, refrigeration, building and facility maintenance.

On the page: Understanding Commusoft FAQ, 'What industries is Commusoft designed for?'

commusoft.com/en-us/faqsChecked

The trades it is built forYes

Electrical

Dedicated industry pages exist for HVAC, plumbing and electrical contractors, plus generators, refrigeration, building and facility maintenance.

On the page: Understanding Commusoft FAQ, 'What industries is Commusoft designed for?'

commusoft.com/en-us/faqsChecked

The trades it is built forNo

Lawn care and landscaping

No lawn care, cleaning, pest control, pool or handyman pages appear on the industries hub.

On the page: Understanding Commusoft FAQ, 'What industries is Commusoft designed for?'

commusoft.com/en-us/faqsChecked

The trades it is built forNo

Cleaning

No lawn care, cleaning, pest control, pool or handyman pages appear on the industries hub.

On the page: Understanding Commusoft FAQ, 'What industries is Commusoft designed for?'

commusoft.com/en-us/faqsChecked

The trades it is built forNo

Pest control

No lawn care, cleaning, pest control, pool or handyman pages appear on the industries hub.

On the page: Understanding Commusoft FAQ, 'What industries is Commusoft designed for?'

commusoft.com/en-us/faqsChecked

The trades it is built forNo

Pool service

No lawn care, cleaning, pest control, pool or handyman pages appear on the industries hub.

On the page: Understanding Commusoft FAQ, 'What industries is Commusoft designed for?'

commusoft.com/en-us/faqsChecked

The trades it is built forNo

Handyman

No lawn care, cleaning, pest control, pool or handyman pages appear on the industries hub.

On the page: Understanding Commusoft FAQ, 'What industries is Commusoft designed for?'

commusoft.com/en-us/faqsChecked

The trades it is built forYes

Features for one trade

Commusoft documents HVAC refrigerant tracking and trade-specific plumbing price books alongside asset and inventory records.

Our Asset Maintenance feature provides granular inventory management and refrigerant tracking, creating a bulletproof audit trail for every ounce of…

commusoft.com/en-us/industries/hvac-sof…Checked

Running the dayYes

Schedule and calendar

Office users can drag appointments in a digital calendar, use daily or monthly views, and dispatch field staff in real time.

Drag and drop appointments, adjust timelines, and drill into individual job details from a single, intuitive digital calendar.

commusoft.com/en-us/features/job-schedu…Checked

Running the dayYes

Technician app

The Field Mobile App gives technicians job details, history, forms, photos, invoices, and payment collection while working on site.

it lets techs view job details, upload photos, fill out forms, and collect payments—all from the palm of their hand.

commusoft.com/en-us/features/mobile-wor…Checked

Running the dayYes

Route planning

Assisted scheduling considers travel distance and technician availability, while intelligent scheduling proposes routes and appointment assignments.

For maximum efficiency, our intelligent scheduler analyzes full schedules to uncover the most profitable routes for your team.

commusoft.com/en-us/features/job-schedu…Checked

Running the dayPartly

Where the trucks are

Core plans mention vehicle locations, but dedicated live GPS tracking uses the Fleet+ add-on and hardwired vehicle trackers.

Live GPS tracking and driver behavior alerts.

commusoft.com/en-us/plansChecked

Running the dayYes

Texts to customers

Automated reminders and on-the-way SMS messages can include technician information, a live map, and arrival timing.

Commusoft’s automated ‘on-the-way’ SMS communication sends a text alert to the customer when their technician is en route.

commusoft.com/en-us/features/customer-p…Checked

Running the dayYes

Maintenance plans and recurring jobs

Service contracts generate maintenance jobs when due and support recurring billing across monthly, quarterly, annual, or custom cycles.

Commusoft will then automatically generate the jobs when they are due and add them to your schedule

commusoft.com/en-us/features/service-co…Checked

Running the dayYes

Checklists, photos and signatures

Digital Forms supports custom checklists, photo uploads, signatures, guided tasks, and job reports sent to customers.

Go paperless. Complete safety checks, service reports, and capture signatures digitally.

commusoft.com/en-us/plansChecked

Running the dayYes

Works without signal

Technicians can view job details and record notes, photos, and completed tasks without signal; the app synchronizes after reconnecting.

Technicians can continue to view job details and capture critical information like notes, photos, and completed tasks without a signal.

commusoft.com/en-us/features/mobile-wor…Checked

Quotes and getting paidYes

Quotes and estimates

Customers can accept a quote online with an electronic signature, after which the platform converts it into a job and invoice.

When a client accepts a quote online, Commusoft automatically converts it into a job.

commusoft.com/en-us/features/estimating…Checked

Quotes and getting paidYes

Price book and options

The plumbing product page says users can build a price book for common jobs, and quoting supports multi-option proposals.

Present good-better-best options with high-margin add-ons to increase average ticket sizes and win rates.

commusoft.com/en-us/features/estimating…Checked

Quotes and getting paidYes

Invoices

Completed jobs can become invoices, and the product supports recurring, multi-stage, consolidated, and online invoice payment workflows.

Convert digital job sheets into professional, itemized invoices with a single click.

commusoft.com/en-us/field-service-crmChecked

Quotes and getting paidYes

Card and bank payments

Customers can pay invoices online by card or bank transfer through the portal, while technicians can take card payments on site.

Integrate Stripe to accept secure credit card payments directly on-site or via your customer portal.

commusoft.com/en-us/integrationsChecked

Quotes and getting paidNo

Fast payouts

The Stripe integration says payments reflected in the bank account take up to seven days, not same-day or next-day payout.

payments made in Commusoft are reflected in your bank account within 7 days.

commusoft.com/en-us/integrations/stripeChecked

Quotes and getting paidPartly

Customer financing

Customer financing can be offered on proposals, but it is described on the Sales+ add-on page and no lending partner is named.

Include good, better, best options, add-ons, offer customer financing options, and capture e-signatures

commusoft.com/en-us/features/field-sale…Checked

Quotes and getting paidYes

Parts and inventory

Inventory management tracks parts across main storerooms and technician vans, including locations, use, purchase orders, and stock thresholds.

Our parts management system tracks inventory across locations, from your main storeroom to each technician’s van.

commusoft.com/en-us/features/inventory-…Checked

The office and your customersYes

Online booking

A website booking portal accepts customer service requests at any time and sends them into Commusoft for calendar review.

Requests flow directly into your Commusoft calendar, ready for you to review and confirm.

commusoft.com/en-us/features/customer-p…Checked

The office and your customersYes

Customer portal

The secure customer portal lets customers inspect their job and invoice history, accept quotes, make payments, and manage appointments.

Customers access history, view financial documents via the statement portal, pay invoices, accept quotes, and manage appointments in the appointment…

commusoft.com/en-us/features/customer-p…Checked

The office and your customersYes

Timesheets

Technicians can clock in and out in the app and record travel, on-site time, and breaks; no payroll integration is named.

Technicians can clock in/out via the app, automatically recording travel and on-site time with timestamps.

commusoft.com/en-us/features/job-costin…Checked

The office and your customersPartly

Leads and follow-ups

Sales+ is a named add-on that supplies an opportunity pipeline and automated follow-ups rather than a stated core-plan capability.

Advanced pipeline management and automated follow-ups.

commusoft.com/en-us/plansChecked

The office and your customersYes

Marketing campaigns

The MailChimp integration lets users create and send targeted promotional emails to existing customers from Commusoft; no cost is published.

Our MailChimp integration allows you to create and send targeted promotional emails to your existing customers without ever leaving the Commusoft…

commusoft.com/en-us/integrationsChecked

The office and your customersYes

Several locations

The CRM supports parent companies with multiple service locations, individual site assets, contracts, centralized billing, and reporting.

You can create a master service contract and apply it across different sites, each with its own set of unique assets, while still managing billing…

commusoft.com/en-us/industries/hvac-sof…Checked

The office and your customersYes

Job costing and reports

Job costing allocates labor, parts, and purchase-order costs to jobs and reports profitability by job, technician, and service type.

With profit reports, analyze profitability on a per-job, per-technician, or per-service-type basis.

commusoft.com/en-us/features/job-costin…Checked

What the AI doesYes

AI features

AI:den writes job reports from technician notes, drafts quotes from survey data, summarizes emails and calls, and reads supplier invoice PDFs. A further AI:den+ add-on is marked 'Coming soon' on the plans page.

By summarizing phone calls, drafting quotes, and producing customer-ready job reports, AI:den automates routine tasks so your team can focus on what…

commusoft.com/en-us/features/aidenChecked

What it connects toYes

QuickBooks Online

Commusoft explicitly documents QuickBooks Online syncing for customers, invoices, and payments, and also publishes a Xero integration.

Commusoft will automatically send customers, invoices, payments, credit notes, suppliers, supplier invoices, supplier payments, and supplier credit…

commusoft.com/en-us/integrations/quickb…Checked

What it connects toYes

Xero

Commusoft explicitly documents QuickBooks Online syncing for customers, invoices, and payments, and also publishes a Xero integration.

On the page: Take Control of Your Accounting Workflows section

commusoft.com/en-us/integrations/quickb…Checked

What it connects toYes

Zapier and API

Other software connects through a Zapier integration, and a Private Application framework lets your own developers build custom integrations with scoped permissions.

Our Private Application framework gives your IT team complete control over custom integrations.

commusoft.com/en-us/integrationsChecked

Where it is soldYes

Canada

Sold in the US, UK and Canada, with support teams in Chicago and London and a separate UK site.

Commusoft is available to customers in the UK, US, and Canada.

commusoft.com/en-us/faqsChecked

Where it is soldNo

Australia

Australia is not on the vendor's list, and invoice tax handling for each country is not described.

On the page: Understanding Commusoft FAQ, 'Where is Commusoft available?'

commusoft.com/en-us/faqsChecked

Trying it, starting and getting helpPartly

Free trial or free plan

Commusoft advertises a free trial, but the public US pages do not state its duration, eligibility, card requirement, or a permanent free plan.

Simplify your workflow. Start your free trial today.

commusoft.com/en-us/features/job-schedu…Checked

Trying it, starting and getting helpNo

Sign up without a sales call

There is no online checkout: plans are tailored by the sales team, and every call to action books a demo or a call.

Talk to our team to find a plan tailored to your needs.

commusoft.com/en-us/faqsChecked

Trying it, starting and getting helpYes

Help getting set up

All new clients receive a devoted trainer, personalized onboarding, phone and email support, and a follow-up session; public pages do not state a fee.

All new clients are onboarded with a devoted trainer after joining.

commusoft.com/en-us/onboarding-implemen…Checked

Trying it, starting and getting helpPartly

Contract and cancelling

Standard plans run on a 12-month contract that renews annually. Monthly rolling licenses can only be added on top of a contracted plan, and the terms require 30 days' written notice to end the agreement.

Our standard plans are built on a 12-month contract to ensure you lock in your price and dedicated support.

commusoft.com/en-us/plansChecked

Trying it, starting and getting helpYes

Support

Commusoft publishes phone and email support based in the customer’s country, alongside a knowledge base; public pages do not list hours.

Phone and email support based in your country.

commusoft.com/en-us/onboarding-implemen…Checked

Trying it, starting and getting helpPartly

Getting your data out

No self-serve data export is described. The terms say help handing over to another provider is at Commusoft's discretion and billed at its standard rates.

Provider may in its sole discretion agree to provide any assistance reasonably requested by the Customer in connection with the hand-over to a third…

commusoft.com/en-us/company/terms-condi…Checked

Commusoft alternatives

All 9 alternatives

Similar in Field service software

See all in Field service software

From our research

All research

Is Commusoft yours?

It's free and marks the page as verified. You confirm it with an email at commusoft.com. Claim this listing

Report an error if a fact is wrong.