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Dispatch Math

FieldEdge

Summary

FieldEdge is field service software from Xplor Technologies for HVAC, plumbing and electrical contractors running several trucks. It joins the office dispatch board to a technician app, with quoting, invoicing, payments and service agreements in one system.

Price
Price on request
Open source
No
API
Partly
Best for
Multi-truck HVAC, plumbing and electrical contractors that want live QuickBooks sync

What we checked

Pages last read
AI answers
Named in 5 of 56Buyer questions, November 2026

FieldEdge price and terms

Terms

Free plan or trial
NoNo
Sign up without sales
NoNo

For AI agents

API
Partly

What needs a higher plan

Premier
Adding a user, Price book and options, Technician commissions, Support
Elite
Card and bank payments, Parts and inventory, Customer portal
FieldEdge's pricing page

Pricing page, captured

fieldedge.com/pricing, checked

All plans and limits

PlanPriceMobile app licensesSaved reports
ElitePrice on request6 licensesUnlimited
PremierPrice on request4 licenses10
SelectPrice on request2 licensesNot stated

Read from fieldedge.com/pricing.

What we checked on FieldEdge

YesPartlyNo

What it costs your crewNo

Promotion and regular price

none — the pricing page shows no figure at all, so there is no promotional or yearly-shown-monthly price to qualify; every plan is priced by sales.

Our FieldEdge pricing plans can vary based on several factors, such as how many technicians or employees are on your team, and which add-ons you…

fieldedge.com/pricingChecked

What it costs your crewYes

Quote only

All three plans and several add-ons are sold on a quote: the plan cards say Request Pricing and the comparison table prices add-ons as Call for Pricing.

Please schedule a free demo with us and our product experts will work with you to determine the best pricing and plan for your business’s needs

fieldedge.com/pricingChecked

What it costs your crewPartly

What the price is based on

Plans include a set number of mobile app licenses (2 on Select, 4 on Premier, 6 on Elite), and the vendor says price depends on team size and add-ons; the exact billing unit is not published.

On the page: FieldEdge Plan Features table, Mobile App Licenses Included row

fieldedge.com/pricingChecked

What it costs your crewPartly

Adding a user

Each plan includes a fixed number of technician app licenses, and the Premier card lists additional mobile app licenses, but no price per extra technician is published.

On the page: Premier plan card, feature list

fieldedge.com/pricingChecked

What it costs your crewPartly

Card processing rate

Card processing runs through FieldEdge Payments, powered by Xplor Pay, at rates tailored to volume; no rate is published and the pages do not say whether its processing is mandatory.

Optimized for multi-truck companies, with rates tailored to your transaction volume.

fieldedge.com/fe-paymentsChecked

The trades it is built forYes

HVAC

Dedicated pages exist for HVAC, plumbing and electrical contractors (plus locksmith and appliance repair)

Trusted by SMB and Mid-Market Service Leaders in HVAC, Plumbing, and Electrical

fieldedge.com/industriesChecked

The trades it is built forYes

Plumbing

Dedicated pages exist for HVAC, plumbing and electrical contractors (plus locksmith and appliance repair)

On the page: Industries page, HVAC, Plumbing and Electrician sections

fieldedge.com/industriesChecked

The trades it is built forYes

Electrical

Dedicated pages exist for HVAC, plumbing and electrical contractors (plus locksmith and appliance repair)

On the page: Industries page, HVAC, Plumbing and Electrician sections

fieldedge.com/industriesChecked

The trades it is built forNo

Lawn care and landscaping

there are no pages for lawn care, cleaning, pest control, pool service or handyman businesses.

On the page: Industries page, HVAC, Plumbing and Electrician sections

fieldedge.com/industriesChecked

The trades it is built forNo

Cleaning

there are no pages for lawn care, cleaning, pest control, pool service or handyman businesses.

On the page: Industries page, HVAC, Plumbing and Electrician sections

fieldedge.com/industriesChecked

The trades it is built forNo

Pest control

there are no pages for lawn care, cleaning, pest control, pool service or handyman businesses.

On the page: Industries page, HVAC, Plumbing and Electrician sections

fieldedge.com/industriesChecked

The trades it is built forNo

Pool service

there are no pages for lawn care, cleaning, pest control, pool service or handyman businesses.

On the page: Industries page, HVAC, Plumbing and Electrician sections

fieldedge.com/industriesChecked

The trades it is built forNo

Handyman

there are no pages for lawn care, cleaning, pest control, pool service or handyman businesses.

On the page: Industries page, HVAC, Plumbing and Electrician sections

fieldedge.com/industriesChecked

The trades it is built forYes

Features for one trade

Has a flat-rate price book with a managed repairs database and equipment history per customer, both aimed at HVAC, plumbing and electrical work; chemical logs and pool readings are not mentioned.

Technicians can access full equipment history for every customer without site visits.

fieldedge.com/field-service-softwareChecked

Running the dayYes

Schedule and calendar

The dispatch board shows every truck and technician and work orders are assigned by dragging them, with live status of pending, traveling, working and completed.

Assign work orders across all trucks with drag-and-drop functionality.

fieldedge.com/field-service-softwareChecked

Running the dayYes

Technician app

Technicians get notes, customer history and equipment information on the mobile app and can create and update work orders and invoices from the job.

Give technicians access to notes, customer history, and equipment information across all trucks.

fieldedge.com/field-service-softwareChecked

Running the dayYes

Route planning

Scheduling is map-based and the vendor states routes are optimised to cut travel time, though no stop-by-stop route optimisation engine is described separately.

Optimize routes with map-based scheduling.

fieldedge.com/field-service-softwareChecked

Running the dayYes

Where the trucks are

The dispatch board shows real-time fleet updates and technician locations; vehicle GPS hardware is offered through partner FleetSharp, and no separate charge for location tracking is published.

See real-time fleet updates to monitor every truck and technician.

fieldedge.com/field-service-software/sc…Checked

Running the dayYes

Texts to customers

Customers get on-the-way messages carrying the technician's location and arrival time, and the same card lists automated appointment reminders to cut no-shows.

Keep customers informed with automated ETA notifications by text, call, or email.

fieldedge.com/field-service-software/sc…Checked

Running the dayYes

Maintenance plans and recurring jobs

Agreements are tracked with renewal, billing and visit dates, automated reminders and recurring payments; Select gets Basic agreements and Premier and Elite get Advanced.

Monitor upcoming renewals, billing cycles, and scheduled visits in one place.

fieldedge.com/field-service-softwareChecked

Running the dayYes

Checklists, photos and signatures

Custom forms are on every plan for step-by-step checklists and inspections, and photos attach to work orders; customer signature capture is not documented on these pages.

Provide step-by-step guidance with custom forms and templates for every technician.

fieldedge.com/field-service-softwareChecked

Running the dayNo

Works without signal

Offline working is not shipped: the vendor's own feature roadmap lists Offline Mode as still under rolling development for the Mobile 2.0 app.

Offline Mode (Rolling Development)

fieldedge.com/future-featuresChecked

Quotes and getting paidPartly

Quotes and estimates

Quotes are on every plan (single option on Select), but customers act on quotes online through the Consumer Management Portal, included on Elite and priced separately on lower plans.

When they log in to securely make payments, they’ll be able to take action on quotes right from the portal.

fieldedge.com/consumer-management-portalChecked

Quotes and getting paidPartly

Price book and options

A price book with flat-rate pricing is on every plan, but multi-option quotes for good, better, best choices start at Premier, and Proposal Pro is included only on Elite.

Quotes Single Option Multi-Option Multi-Option

fieldedge.com/pricingChecked

Quotes and getting paidYes

Invoices

Invoices are raised from the job, emailed or printed on site, flow to the office and sync to QuickBooks; agreement invoices and reminders are automated.

Automate reminders and invoices so customers never miss a payment.

fieldedge.com/field-service-softwareChecked

Quotes and getting paidPartly

Card and bank payments

Card payments on the technician's phone with mobile readers work on all plans; paying invoices online needs the Consumer Management Portal, and bank transfer is not mentioned.

Customers can easily log in and make payments on invoices, plus they can see a running history of past invoices.

fieldedge.com/consumer-management-portalChecked

Quotes and getting paidYes

Fast payouts

FieldEdge Payments offers funding as soon as the next business day; same-day payout and any fee for faster funding are not stated.

Keep cash flowing with funding available as soon as the next business day.

fieldedge.com/fe-paymentsChecked

Quotes and getting paidPartly

Parts and inventory

Replenishment and material tracking from warehouse to job are on all plans, but full Warehouse Inventory Management is Elite only and requires QuickBooks Desktop Enterprise with Advanced Inventory.

*Warehouse Inventory Management is only available to those who use QB Desktop Enterprise with Advanced Inventory.

fieldedge.com/pricingChecked

The office and your customersPartly

Online booking

Customers can send online appointment requests from the website or the portal, which the office then schedules; booking straight into a free slot and Google booking are not described.

Capture new leads and make it effortless for existing customers to request service online; anytime, anywhere.

fieldedge.com/future-featuresChecked

The office and your customersPartly

Customer portal

The Consumer Management Portal lets customers pay invoices, act on quotes and request service; it is included on Elite and an extra-cost add-on on Select and Premier.

Consumer Management Portal Call for Pricing Call for Pricing ✔

fieldedge.com/pricingChecked

The office and your customersPartly

Review requests

Automated review and NPS requests come with MarketingEdge, included on Elite and priced on request for lower plans; Google is not named specifically.

Boost Reviews and Feedback – Automate NPS and review requests to enhance reputation.

fieldedge.com/marketingedgeChecked

The office and your customersYes

Timesheets

Tech time tracking is on every plan and records time automatically as technicians update jobs; ADP is listed as the HR and payroll partner, and FleetSharp geofencing can correct clock times.

Timesheet tracking allows you to automatically record your tech's time.

fieldedge.com/field-service-software/sc…Checked

The office and your customersPartly

Technician commissions

Performance and commission tracking is marked N/A on the entry Select plan and available only on Premier and Elite.

On the page: FieldEdge Plan Features table, Performance & Commission row

fieldedge.com/pricingChecked

The office and your customersYes

Leads and follow-ups

Lead tracking and reminders are on every plan, with prospect tracking added from Premier; dedicated follow-up prompts on open quotes are not spelled out.

On the page: FieldEdge Plan Features table, Lead Tracking row

fieldedge.com/pricingChecked

The office and your customersPartly

Marketing campaigns

MarketingEdge runs automated email and text campaigns; it is included on Elite and priced on request for Select and Premier. Postcards come only through partner Customer Lobby.

MarketingEdge Call for Pricing Call for Pricing ✔

fieldedge.com/pricingChecked

The office and your customersYes

Several locations

The product is positioned for several business units and territories in one account, with dashboards and inventory spanning multiple locations.

Keep multiple service teams, locations, and multi-phase projects organized.

fieldedge.comChecked

The office and your customersYes

Job costing and reports

Dashboards show job-level profitability and rank the most profitable services and technicians; saved reports are capped at 10 on Premier and unlimited on Elite.

Track job-level profitability and identify your most profitable services and technicians in real time.

fieldedge.com/hvac-softwareChecked

What the AI doesPartly

AI call answering add-on

FieldEdge does not present its own AI receptionist; it integrates with Free2Grow, a third-party AI answering service that books into the schedule, with no price on FieldEdge's site.

The integration enables FieldEdge users to automatically answer inbound calls 24/7 and book appointments directly into the system.

fieldedge.com/news/fieldedge-announces-…Checked

What it connects toYes

QuickBooks Online

QuickBooks Online and Desktop sync is on every plan and runs in real time for customers, invoices and payments

On the page: FieldEdge Plan Features table, QuickBooks Online & Desktop row

fieldedge.com/pricingChecked

What it connects toNo

Xero

Xero is not mentioned anywhere on the site.

On the page: FieldEdge Plan Features table, QuickBooks Online & Desktop row

fieldedge.com/pricingChecked

What it connects toPartly

Zapier and API

A developer portal offers customer and partner access to connect other software, but access is granted on request rather than open; Zapier is not mentioned.

Start integrating by requesting your FieldEdge integration environment.

docs-dev.fieldedge.comChecked

Where it is soldYes

Canada

Sold to US businesses from Atlanta and Fort Myers offices on a US dollar toll-free line, and FieldEdge Payments runs in Canada too

FieldEdge Payments, our integrated payments solution that allows you to accept payments anywhere – on-the-go, wherever you are, is now available in…

fieldedge.com/fe-payments-canadaChecked

Trying it, starting and getting helpNo

Free trial or free plan

No free plan or free trial is offered; the vendor says onboarding with its team replaces a trial.

FieldEdge does not offer a free trial because we find new members have the most success when our team walks you through the onboarding process.

fieldedge.com/pricingChecked

Trying it, starting and getting helpNo

Sign up without a sales call

There is no sign-up or checkout: every plan routes to Request Pricing and the pricing page itself only offers a personalised demo and pricing conversation.

Book a demo call with our team to discuss FieldEdge pricing and plan that’s right for your business!

fieldedge.com/pricingChecked

Trying it, starting and getting helpYes

Help getting set up

Every plan includes an onboarding specialist plus the Navigator video knowledge base and the Field Services Academy community, at no stated extra cost.

By working with our dedicated FieldEdge onboarding team, your business data will be transferred into your new FieldEdge account, and they will…

fieldedge.com/pricingChecked

Trying it, starting and getting helpPartly

Contract and cancelling

Plans run on contract periods: upgrades are allowed any time but downgrades wait until the contract period ends. The term length and cancellation process are not published.

If you would like to downgrade your plan, you may do so at the end of your current contract period.

fieldedge.com/pricingChecked

Trying it, starting and getting helpPartly

Support

Select customers get chat support only; phone and email start at Premier, and Elite adds a dedicated success representative. Support hours are not stated for the software.

Our Select members can access support through chat, those on the Premier plan can get support by email or phone, and Elite members have a dedicated…

fieldedge.com/pricingChecked

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