WEX Field Service Management price and terms
Terms
- Free to start
- PartlyNo free plan (limited free use)The payments plan costs nothing only when card or financing volume passes $25,000 a month
- Sign up without sales
- PartlySome plans
The terms in full
below that it is $69 a month, and the pricing cards add 'Additional fees may apply'. The software plans that schedule and invoice start at $499 a month.
What needs a higher plan
- Advanced
- Cost for 10 users a month
Pricing page, captured
wexfsm.com/pricing, checked
All plans and limits
| Plan | Price | Main limits |
|---|---|---|
| Payment Options | $0 a month | None stated |
| Enterprise | Price on request | None stated |
| Unlimited | Price on request | Unlimited Users |
Read from wexfsm.com/pricing.
What we checked on WEX Field Service Management
Cost for 5 users a month
$499 a month on Starter for 5 users. Counted as one office user and the rest technicians in the field. Starter is sold only by their sales team.
$499 /month One simple price, no add-ons Includes 7 users
Cost for 10 users a month
$999 a month on Advanced for 10 users. Counted as one office user and the rest technicians in the field. Starter, Standard might cost less, but no overage price is published, so it could not be priced past its allowance. Advanced is sold only by their sales team.
$999 /month Both pricing solutions available for +$150/mo Includes 10 users
Promotion and regular price
none: the vendor describes a standing monthly licence fee with no promotional period, no first-months rate and no yearly price presented as a monthly one.
The only fee you pay is the monthly license fee for the plan you select, and any processing fees for running credit card payments.
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Quote only
The two plans that run the day, Enterprise and Unlimited, carry feature lists but no figure at all, and the only action on both cards is booking a demo.
The Enterprise and Unlimited plans are positioned to help streamline your day-to-day operations so you can focus on doing what you do best.
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What the price is based on
The payments plan is a flat monthly fee, the top plan is sold as unlimited users, and what a user costs on the middle plan is never printed.
Yes! You can always upgrade your plan or add additional users to any plan after subscribing.
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Adding a user
You can add people to any plan and the Unlimited plan removes the ceiling, but the site never says what one extra person costs.
Unlimited Users
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Setup or onboarding fee
The vendor states plainly that no plan carries a setup, onboarding or maintenance charge, leaving only the monthly fee and card processing costs.
There are no setup fees for any of the WEX FSM plans. The only fee you pay is the monthly license fee for the plan you select
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Card processing rate
Card processing is the vendor's own and is charged on top of the monthly fee, but no rate per transaction is published anywhere on the pricing page.
On the page: Frequently asked questions, "Are there any setup fees?"
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Plumbing
There are dedicated pages for heating and cooling, plumbing, electrical, roofing, landscaping, pest control and pool care
Pest Control Streamline pest control operations, improving efficiency and customer satisfaction. Pool Maintenance Simplify pool care, handling…
Electrical
There are dedicated pages for heating and cooling, plumbing, electrical, roofing, landscaping, pest control and pool care
On the page: "The leading software solution for contractors across industries" tile grid
Cleaning
cleaning and handyman work are not named anywhere.
On the page: "The leading software solution for contractors across industries" tile grid
Pest control
There are dedicated pages for heating and cooling, plumbing, electrical, roofing, landscaping, pest control and pool care
On the page: "The leading software solution for contractors across industries" tile grid
Pool service
There are dedicated pages for heating and cooling, plumbing, electrical, roofing, landscaping, pest control and pool care
On the page: "The leading software solution for contractors across industries" tile grid
Handyman
cleaning and handyman work are not named anywhere.
On the page: "The leading software solution for contractors across industries" tile grid
Features for one trade
Flat rate price books, equipment history with install dates and warranties, and maintenance agreements are built in, though chemical logs and pool readings are never mentioned.
the office team can easily access install dates and warranty information, while identifying previous equipment to assign the best technician for the…
Schedule and calendar
The office gets a drag and drop calendar with daily and weekly views, colour coding by job type and a queue for unassigned work.
Quickly identify available time slots in your schedule, and leverage visual appointment changes and color coding to stay informed on appointment…
Technician app
Technicians get their schedule, live dispatch updates, customer and equipment history and job photos on the phone, and can collect payment there too.
In the app, HVAC technicians can view their schedules, receive live dispatch updates, and capture photo proof of completed work without calling the…
wexfsm.com/industries/hvacChecked
Route planning
Jobs are assigned by dispatch group and coverage zone, and the software builds an order of stops the technician then navigates from the app.
Assign the job based on custom dispatch group and coverage zones, creating an optimized route for each technician and customer.
Where the trucks are
Live vehicle location, geofencing and cameras come from the vendor's own tracking hardware product, and the page says extra costs may apply on top of the plan.
real-time location updates with traffic, weather, and hazard reporting, our comprehensive solution enables optimal dispatching. Additional costs may…
Texts to customers
Automated appointment reminders and confirmations go out and name the assigned technician, though the page never says whether an arrival time or a text is sent.
Minimize no-shows with scheduling reminders, providing peace of mind to customers as they stay informed about the assigned service technician.
Maintenance plans and recurring jobs
Maintenance plans can be sold as a line on a proposal, create the future visits automatically and carry a recurring payment plan alongside them.
Create future jobs and recurring sales by offering maintenance plans on every job. Increase plan adoption by including it as a line item on proposals
Checklists, photos and signatures
Technicians raise the job form in the field, take the customer's signature on the spot, attach job photos and work through task checklists.
With the ability to create invoices in the field, you can obtain on-site approval, customer signatures, and immediate payments.
Works without signal
The vendor names an offline mode for the field app, but says nothing about which jobs or payments still work without a signal.
Maintain productivity on the go with offline mode, optimize vehicle routes, and ensure organized task management with checklists.
Quotes and estimates
Proposals are built on the job or emailed to an absent customer, carry warranties and rebates, and convert into an invoice in a few clicks.
Plus, an interactive proposal can be emailed to customers who aren't present or require extra time for decision-making.
Price book and options
A price book of parts and services is included and replacement options can be shown side by side, but the flat rate book costs extra.
With the ability to compare multiple options side by side, you can easily present customized comparisons or save time by copying frequently compared…
Invoices
Invoices are raised from the job and emailed with photos attached, and unpaid balances show in an aging receivables view, though automatic chasing is not described.
Simplify the billing process by converting proposals into invoices with just a few clicks.
Card and bank payments
Customers can pay by card, by bank transfer, through an emailed or texted link, or by tapping a card on the technician's reader.
Payments can be taken via an email or text link, swiping a credit card via a Bluetooth mobile card reader, or keying in card or bank information on…
Customer financing
Customers can apply for a loan from the proposal itself, offers come from several lenders, and the vendor quotes dealer fees from half a percent.
– Select and offer multiple loans from multiple lenders – Dealer fees as low as .5% – No monthly fees
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Parts and inventory
Parts can be serialised and tracked as they are sold, and truck stock orders can be saved, but no stock level per truck or warehouse is described.
assigning warranties, costs, and serializing parts allows for automated tracking when items are sold
Online booking
Customers can send a scheduling request with their preferred times, which the office then places on the calendar; there is no direct booking into open slots.
Empower your customers with convenient scheduling requests, allowing them to easily request service appointments based on their preferred…
Review requests
After a service call the office or technician can send a review request in one click, pointing the customer at named review sites.
Request feedback after every service call with just a simple click. With the ability to link directly to the top review sites or enter custom sites
Timesheets
Employee time tracking is listed on the Enterprise plan and feeds labour cost into job costing, but no payroll software is named as a destination.
On the page: Enterprise plan card, feature list
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Leads and follow-ups
Leads are tracked from first call through to conversion alongside call metrics, though no reminder to chase an open proposal is described.
Uncover valuable call metrics, and efficiently track and manage leads from initial contact to successful conversion.
Several locations
The vendor describes handling customers who own several properties, which is not the same as running separate branches in one account.
With contact management and multilocation capabilities, you can efficiently manage customers with multiple properties without missing a beat.
Job costing and reports
Revenue against cost is tracked per job, including labour priced at the technician's own rate, giving a profit figure for each visit.
By tracking revenues versus costs for every job, our comprehensive system enables you to obtain a true profit and loss (P&L) analysis.
QuickBooks Online
Invoices, bills, payments, suppliers and customers sync both ways with QuickBooks Online and QuickBooks Desktop
WEX FSM integrates seamlessly with QuickBooks desktop and QuickBooks online, as well as Azuga vehicle tracking, Profit Rhino for flat rate…
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QuickBooks Desktop
Invoices, bills, payments, suppliers and customers sync both ways with QuickBooks Online and QuickBooks Desktop
On the page: Frequently asked questions, "Are there any additional costs for integrating WEX FSM with other software?"
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Xero
Xero is never mentioned, and the sync carries an extra fee.
On the page: Frequently asked questions, "Are there any additional costs for integrating WEX FSM with other software?"
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United States
Everything points at the United States: dollar pricing, a toll free number, support quoted in Eastern time and a United States bank behind the lending.
Payzer, LLC is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA.
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Canada
Canada, Britain and Australia are never mentioned.
On the page: Frequently asked questions, financing disclosure below "Financing Fees"
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Australia
Canada, Britain and Australia are never mentioned.
On the page: Frequently asked questions, financing disclosure below "Financing Fees"
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Sign up without a sales call
Plan upgrades and extra users can be handled by the customer after signing up, but every route into the product on the pricing page is a booked demo.
Yes! You can always upgrade your plan or add additional users to any plan after subscribing. If you have trouble adding users to your account, feel…
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Help getting set up
An in-house data team cleans and loads your existing records, the whole team is trained, and the vendor says no onboarding charge applies.
We use proprietary tooling to handle the heavy lifting of data extraction, cleansing, and loading, freeing you up to focus on implementation.
Contract and cancelling
The vendor describes a monthly licence fee per plan and no minimum term, but says nothing about how notice is given or whether you can cancel without calling.
On the page: Frequently asked questions, "Are there any setup fees?"
wexfsm.com/pricingChecked
Support
Chat, phone and email are open to every plan from eight in the morning to seven at night Eastern time on weekdays only, so a seven o'clock Saturday break is uncovered.
You can reach WEX FSM Customer Care via chat, email, and phone Monday through Friday from 8am – 7pm EST.
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WEX Field Service Management alternatives
All 9 alternatives6 more alternatives
6 of the 9 publish a price.
- ServiceBridgeFrom $24.95 a seat a monthField service suite from a fleet tracking company, with live vehicle GPS built into the dispatch map.
- ServiceCoreOn quoteDispatch, routing, unit inventory and batch billing built for portable toilet, septic, grease and dumpster haulers.
- ServiceTitanOn quoteAll-in-one field service platform for residential and commercial trade contractors, priced per technician on quote.
- ServiceMonsterFrom $99.99 a monthField service CRM for cleaning and exterior-washing businesses: schedule, dispatch, invoice and market.
Sources and changes
Last changed
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- ArborgoldGreen-industry job software with plant and tree records, chemical logs and crew time in one account.
From our research
- How to choose field service management softwarePick on what the crew pays a month, how easily you can cancel and take your data, QuickBooks sync and whether it is built for your trade.
- Jobber vs Housecall Pro: what a 5- and 10-person crew paysJobber costs $199 a month for 5 users and $299 for 10. Housecall Pro is $299 and $799 on Essentials. Crew prices and the features that differ, Nov 2026.
- What field service software costs and where it jumpsLawn Buddy and ServiceM8 have free plans, several paid plans are cheap to start, and the price jumps with fieldd.
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